Kerala State Electricity Board [KSEB] — Delay in service

Address:

nayarambalam

Consumer Number[protected]. On 25/08*/2022 by 6.40 lodged a complaint over phone to KSEB Njarakkal that from afternoon onwards there is no power supply in my house. Near by all the house is having power whereas in my home and near by one more house doesn't have power. Since its a single lane complaint the male guy who attended the call informed us that by Morning only they will clear the issue. Morning we have reminded regarding the same he assured that it will be resolved by morning. Till now (i.e[protected].15Pm) the problem is not resolved no one from KSEB checked the issue. When we call they will tell they are checking and clearing in the transformed for the single lane complaint. Who will pay for the suffering we had from last night onwards including Sr.citizen, New born Baby and pregnant lady. since I am paying for the service you have given to me its my right to know Who is responsible for the delay ?(my Sincere Thanks to the lady who took the phone in the afternoon session ).Who will pay for the irresponsible behavior of the your team