Kerala State Electricity Board [KSEB] — Electricity meter in use

Address:

Chairman & Managing Director Sri. N.S. Pillai IA&AS Office Phone Number: 0471-2442125 Mobile Numbe

Consumer no[protected] of vyttil a section office (55561) in ernakulam, kerala is facing a problem of over reading and resulting over billing after installation of a new meter. A comparison of the readings recorded with the old and new meter will establish this fact unambiguously as no extra gadget to produce excessive consumption has been added. Hence this meter needs to be re calibrated by an authorized agency to ascertain its accuracy. Inaccuracy detected needs to be accounted and the billed amount adjusted suitably.
Additionally, a solar panel of 3 kw capacity was being used to supplement the kseb supply and a dedicated meter purchased from kseb was installed separately to measure the solar power consumption. A rebate of re 1.00 used to be discounted from the main bill as an incentive. This practice has been discontinued from october 2019 leaving the dedicated meter purchased from kseb redundant. This process was being carried out as advised by the kseb and was in force till oct 2019. I no longer needs this gadget and the minimum the kseb can do is to buy back the meter sold by them rather than off loading to me.
Complaints on these issues had been made to them through grievance redressal procedure, but these remain unactioned so far. Hence it is being forwarded for grievance redressal by the consumer forum.