Kerala State Electricity Board [KSEB] — excess billing

Biju_1972

Address:

7B, Btech Townstar Apartment, Railway station road, Thiruvalla, Kerala state

Consumer no.[protected]

I received a bill no.[protected] from kseb dated 4/6/2020 amounting to rs 5120/-.

My average billing is rs 2400/- for 2 months. Kseb can check my last 10 bills what is my average usage. I dont understand how this bill has doubled up.

The energy charges had shot up to rs 1000/-
The extra charges on this bill:
Fixed charges: rs 20
Fuel surcharge: rs 52.50
Dl adj: rs 1430

During this lockdown when we dont have salary for 4 months and something like this gives us a shock... What do we do? How can i pay?

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Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

Jun 11, 2020

Updated by Biju_1972 I have spoken to the KSEB employee and he has explained well the reason of this increase. I have no choice but to pay.

Jun 17, 2020

Updated by Biju_1972 Many people have not paid the big amount on their kseb bill received. I had no choice but to pay by taking debt from others. Having children at home and their online classes in progress I was forced to pay.

Please help if some refunds can he made.