Kerala State Electricity Board [KSEB] — Irresponsible services

I have LT4A Connection. During one month low voltage in my area.one transformer not working.please solve voltage problem urgently.thanks

The amt. of failed transaction of Electricity payment of Rs.475- in Bill No.[protected] with Consumer No.[protected] made on 30.06.17 has not been refunded to me till date

For the maintenance work, the team kseb has turned off the power in our area from 9am to 6pm. After the work, due to lack of their concentration and eligibilty, the power didn't back in my home only. And whenever i reported this issue at 6.10pm they told me that, Sun is almost gone, So they cannot able to work. How irresponsible these people. At night time where we need the power most importantly, and we are suffering from lack of charge in mobiles, emergency light etc. And also the water tank became empty. I told them all these and begg them to do something.But the inhuman person cut the phone and gone. Why this field employees have this much pride and ego? Because they don't need to fear of anything. We middle class people have no one there to help in this country. Very bad and pathetic.

Ezhamkulam KSEB
Kodumon PO
Pathanamthitta
Kerala