Kerala State Electricity Board [KSEB] — Line broken,power gone

Address:

Sarovaram,manipuzha road,near Lakshmi narayana temple,kavumbhagom, Thiruvalla

Today evening due to wind tree branch fell on main line followed by sparks and power failure.Raised complaint at kseb over phone but nobody turned up.There is danger in walking through the area.Please solve the issue urgently and restore power at the earliest.
Consumer number[protected]