Kerala State Electricity Board [KSEB] — Meter not working according to your reader

I registered a complaint (No.[protected]) on 27/12/20 in the given format. It was about my meter, which according to your reader who came to take the reading in May 2020.was not working. He promised to report the matter to your concerned authorities here (Ponnani). This process repeated in his subsequent visits also. In between, I sent my messenger to your local office four times to report the matter. As nothing happened, I spoke to your Asst. Engineer and also wrote a letter to him in July 2020. Following the registered complaint referred to above, your linemen came the next day but finding that mine was 3-phase connection, they went back promising to come again the next day, but they didn't. My attempt to find the status through the given format.has failed. Hence this approach.