Kerala State Electricity Board [KSEB] — Misbehavior of staff

Address:

KSEB Gandhinagar, Kottayam

From[protected] evening 6 o clock till[protected] o clock there was no power supply in our area. After 12 to 12:30 we have power and after that voltage was too low and i called up and complained to KSEB Gandhinagar, Kottayam. They told that staff is very less so they will correct it today morning. Today morning i tried to call them and a guy named Suresh who himself introduced me as the overseer talked to me harshly and cut the call. I have lost all my food materials stored in my refrigerator. Please do some training to your staff to behave properly to a customer when they complain about an issue and make them aware that customers have the right to complain and the staff should have the patience to hear it.