Kerala State Electricity Board [KSEB] — no action on complaint registration in kseb portal

Address:

Cheriyathu puthen veedu Imaly omalloor p.o, Pathanamthitta, Kerala, 689647

As I noticed this month electricity bill come very high as per previous month, I registered a complaint in Kseb portal and one guy called me and just took a follow up and till this day there is no action on this electricity line man came home and removed the fuse from main switch.

I don't know why this online portals exist. Just shut this down all this bull [censored] and now they are telling me to go to eleri city board and write down a written complaint.