Kerala State Electricity Board [KSEB] — Online Payment UPI - Money deducted but not reflected in bill

I've paid an amount of rs 1730 towards kseb bill through their website and choose UPI as payment method and scanned the qr code produced and payment went successful. But the amount is not reflected till today and i reached out to kseb support regarding this and they are not providing a proper answer, "saying that the amount is not reached please wait for sometime."

Payment Date : 7/8/2022
Amount: 1730
Consumer Number :[protected]

Please see the transaction details below.

Paid To
TPSLUPIQR
₹ 1730
Txn. ID : T2208052240120153003654
Txn. Status : Successful
Debited From :
XXXXXXXXX6961
Canara Bank
Bank Ref. No. : [protected]