Kerala State Road Transport Corporation — Conductor misbehavior and direct corruption / literally begging to the passengers

Address:

Ernakulam, Kerala, 682504

My worst travelling experience ever in KSRTC (Kerala State Road Transport Corporation) because Conductor Misbehavior and direct corruption / literally begging to the Passengers,
I use KSRTC (Coimbatore to Thiruvananthapuram) bus service for traveling from Coimbatore to Kochi needs and was quite satisfied with the service until now.
Today -Friday, February 03, 2017 I had to urgently travel to Kochi and could not book ticket in advance. I asked the conductor on the spot of Coimbatore KSRTC bus stand if one ticket were available and he said yes and told me to sit seat no. 32. The bus departure time was 4am. After the bus departed from Coimbatore KSRTC bus stand, he started issuing tickets. He told the charge is 162 Rs from Coimbatore to Kochi Edappally Junction. I don’t have exactly 162Rs so I gave the 500rs money and when we took the ticket, it was written as 162 Rs for one ticket. When I asked him the remaining money 338 Rs, he given me back only 330rs and he said 8rs will give after reaching palakkad I asked the 8rs in palakkad KSRTC bus stand, he replied that 8rs already given to you and he shouted me vulgarly and left off. It’s not the matter of 8 Rs or 1 Rs, but how can a person literally BEG for money? We strongly believe KSRTC (Kerala State Road Transport Corporation) is paying well to staff. How can they act as LYING BEGGARS to the passengers? How can the conductor behave such rudely to a passenger?

Bus Type: KSRTC Bus (Bus& Conductor photo attached here)
Bus Number: KA 15A 502
Departure Time: 4 A.M.
Starting Point: Coimbatore KSRTC bus Stand
Destination: Kochi- Edappally Junction
Ticket Number: 285081(Ticket photo attached here)
Date: Friday, February 03, 2017
Ticket Charge: Rs 162 /=
Amount taken by Conductor: Rs 170/=

Direct corruption / literally begging amount; Rs 8

Also Note for example:
Average per day he literally begging 1rs from 50Passengers =50 *2=100Rs for Rs Up and Down (For Example Trivandrum to Coimbatore and Coimbatore to Trivandrum)
if one month average begging amount would be 30*100= 3000 Rs for a conductors

As per today https://en.wikipedia.org/wiki/Kerala_State_Road_Transport_Corporation data Total 6184 No’s buses running in Kerala
if suppose average 50% of conductors literally begging 6184/2=3092 No’s
So 3092 * 3000 for one month the total begging amount would be around: Rs: 9, 276, 000.00lakh ( this i consider just 1 rs as example )

I hope Kerala State Road Transport Corporation will take necessary action against the conductor.
Thanks you
Anburaja