Kerala State Road Transport Corporation — regarding misbehaviour of conductor

Address:

Thiruvananthapuram, Kerala, 695025

Yesterday 20/12/2018 i boarded ksrtc bus from to eastfort from kazhakootam (Trivandrum) and brought ticket to palayam. The ticket amount of 18 rupees by giving a 50 rupee note. The conductor gave me back 32 rupee of which a 10 rupee note was shabby and torn from the middle completely and stuck with a cellotape. Clearly this note will note even be accepted in exchange mostly by the petty shopkeepers, autorickshaw drivers. On realizing this i requested the conductor to give me another 10 rupee instead of this torn one. Surprisingly, the conductor shouted at me like anything in such a manner that i got upset and insulted in the public without any reason. I am working as a software developer at a highly reputed firm in tecknopark. I have spontaneously reported about this incident to the kaniyapuram (Trivandrum) station master of ksrtc but he didnt take any necessary action against the conductor. This way of behavior to passengers especially female passengers is not expected from a government employee. I suppose the responsible authorities will take necessary action.