Kerala Vision Broadband — Worst service and not ready to cancel the account

They issue their own useless router and a plan.
It’s not useful for those who opt for work from home. We forced to take leave on loss of pay for 3 days.. service provider tell that it ll get ready in few hours etc.. but it dragged for 3 days. Took last friday and today is Wednesday.. they are not willing to cancel the account and refund. Not recommend them to anyone. Please stay away if you don’t want to loose your money and time and above all the credibility of yours to your employer as you can’t promise to your employer based on these guys words. Now loss for wages, credibility and loss for the not useful plan payment. They are not willing to cancel and refund the amount