Kerala Water Authority Complaints & Reviews

I have been charged rs 8023 for water 0n 08/09/2020 from my bank for my property which is unoccupied for 7 months.

The site - eservices. Kwa. Kerala.gov.in - for viewing of kwa bills is not working. I have to view the details of bills of a house rented out by me, for which now i have to go to the kwa office. Please re-instate the "online bill view" facility

New Water Connection, water not yet received, but Bill received in our house.
Kindly do the needful for getting Water.
Consumer ID: [protected], Consumer No. THM/2056/D, GSM:[protected]

We can't pay online due to non updation of Meter Reading.

Consumer name : a rajendran
Consumer no : ptt/12192/d
Cconsumer id : [protected]

Water reading on[protected] : 1377 kl
Water reading on[protected] : 1494 kl

Consumption for 2 months : 117 kl

While taking meter reading on[protected], the meter reader has not served the bill and advised to collect the bill from water authority website. On viewing website, it is seen excessively charged rs. 4548/- for the consumption of 117 kl. As per the prevailing tariff the actual charge should be rs. 2084/- (100x14+17x40+4=2084).
Hence rs. 2464/- is excessively charged.
Kindly rectify the defects in billing and post the same in website so that the correct payment can be made on line without delay.

Hi,

Im from kotooli calicut and my consumer number is [protected] and we have not recieving water has four days. Somany times contacted and they committing somany days but yet not the compkaint not resolved. Due to covid 19 we are unable to take water from other nearest houses. So please help to provide the water has urgent basis. We are facing the issue more than four days.

Consumer no upw/16600/d - consumer id [protected]
Bill dated 03/08/2020.
Usually the readings are taken from my home between 2nd and 8th of every bimonthly. Previous readings recorded on 09/06/20 and this month took reding on 14/08/20. The total reading recorded was 84 kl and bill worth rs.1176 (@ rs.14/-). If the reading was taken in correct date my charge will be @rs. @rs.12/kl. And this type of billing is cheating the consumer by delaying the date of reading and pull to next stage of rate/kl due to the fault of yours. You may recalculate by average for 60 days and give bill so that my loss can be reduced. (I calculate a loss of rs.187/)-also mention that the previous reading was not correct but as i have not noticed at that time the total consumption raised to 84. Usually my consumption is below 65 kl/bimonthly.
Thanking you,
Expecting an early reply,
Sd
Vijayachandran
21/08/2020

Sir,
An underground pipeline have cracked recently and as a result, water is flowing off 24*7. The site of occurrence is

Guruvayurappan college gate
pokkunnu
calicut 673014

Any form of assistance from the water authority could control further wastage of water.

thank you.

Sir,
With reference to above complaint nobody from your side has neither come to our site nor inquired regarding our complaint. Kindly treat this as a reminder and do the needful. Consumer no: e50/2106/n, consumer id :[protected], ramesh babu at palace road, edappally, kochi - 682024. (M) [protected]

Sir,
I, Manoj P.V consumer number AYL/7530 D.For some personal reason we were not staying at present address from march onwards.Bill no:63751043 is excess amountof 816 rupees.From this its confirm the bill had been issued without meter reading.kindly inform the right bill amount.
CONSUMER ID:[protected]
METER NUMBER:17-C-69598

I was having no pending bills to pay. I was getring average bill of 350 normally. The bill i got on august 4 is 1400. Kerala goverment and kerala water authority looting consumers in covid times. Visited kerala water authority and met mrs sangeetha mada whats her position i dont know no help was given by her. Kindly help me to get the actual bill and stop the looting my consumer id is [protected]

I am a domestic consumer of kwa using very minimal water per day.
My minimum charge per month is rs 40/ and that is regularly paid till date via netbanking.
This month i got a bill showing an amount of rs 2435/ and the reason mentioned in the bill for excess amount as "prior bill adjustment".
I do not understand this.
This month mu usage is 6 units only.
My consumer no is tpr/14595/d and the meter no is 152049.
Pl verify records and correct the bill

E c kuriakose
[protected]

Address : ramesh babu, palace road, 50/683 a, edappally, kochi -682024.

Ref: consumer id [protected]
Consumer no: e50/2106/n

Sir
We are not getting the water in the line during the last one year. We have tried our level best with our plumber but in vain. But we have been getting regular bills which we are paying promptly.

Please rectify the connection line and do the need full to enable us to get kwa water.

Public drainage sewage backflow has clogged our house man holes and it is about to overflow into our house. Emergency help sought.

House no 26
Sreevilas lane
Kowdiar
Trivandrum

Sir,
പ്രേഷിതന്ഴ
എക്സിക്യൂട്ടീവ് എന്ഴജിനീയര്ഴ
കേരള വാട്ടര്ഴ അതോറിറ്റി
പി.ടി.പി നഗര്ഴ
തിരുവനന്തപുരം
സര്ഴ,
ഞാന്ഴ തിരുമല വില്ലേജില്ഴ വലിയവിള, മൈത്രിനഗര്ഴ,...

My parents are away from home from february and they received a bill of 10575 rupees for the month of may and june where no one was living and using the water.

Sir,
I jayakumari. Its my consumer no: arm/2503/d but in the bill consumer no: arm/2503/n. My connection is domestic but in the bill it is written as non-domestic because of this reason the bill is high. So need to change to domestic connection. (We are not yet using the water the house is closed) so kindly request to u clear the mistake.

Here more than 3 weeks am complaining about no water in my house at palakkad, pse look in to matter

Online payment of rs 122/- on 30 06 2020 to water supply division, eroor south, tripunithura phone [protected]... Online receipt details is not received from the kerala water authority payment portal. While verifying ledger of kwa, there is no seen as making the payment of rs. 122/-. But in my mobile no. [protected], a messege received as debited inr rs.122.00 towards to ecom[protected]keralawatax mumbai ind on jun 2020. Still in the ledger of kwa, it is seen as arrears of rs. 122/- and payment receipt number is not seen in the same why?
Consumer number mrd/8559/d, consumer id [protected], name: chandran phone number [protected] mail id [protected]@gmail.com

My consumer id: [protected], & consumer no: is : mvl/604/d.
Pl. Allow me to register & pay bills on line (Net banking). I am 79 years old & unable to travel to pay my bills. - please help me!
Thanks, sujatha.

I'm drafting this complaint on behalf of my mother in law mrs. Annamma varghese, consumer id [protected] of ph sub division mallappally, pathanamthitta district. We opted for kwa connection as we had no other water source for our daily needs. Unfortunately things turn out to be even worse since the water comes once in a week, and that too for hardly an hour. The pressure is too low to fill a 1000 liter tank within that time of pumping.
We called up the valve operator and pump operator this morning to check if there is any pumping today and they started blaming each other. Called up the section office pullad and they brought up another story of of broken pipes on the supply line.in fact this excuse itself is nearly six months old. However they're not hesitated to bill the usage promptly and that is the only thing they do with a pinch of sincerity.
Our only demand is a proper supply of water in sufficient duration. Hope this find the right official and thus justice would be served.
Thanks
Jubin jacob on behalf of annamma varghese
Thazhathekkoottu
Thelliyur p. O
Ezhumattoor
689544