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Kerala Water Authority Complaints & Reviews

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Updated: May 26, 2026
Complaints 687
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40
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Kerala Water Authority reviews & complaints page 11

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A
asokababu
Sep 12, 2020
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Address: 4/1748,Belhaven Gardens,Kowdiar,TVM

Cosumer no kdr/563/d lila asok, 4/1748, belhaven gardens, kowdiar
Amount taken from my account on 08/09/2020 was rs 8023. There is only one person living in the property. Last bill was rs 342. There defenitely is an error somewhere.
Sep 12, 2020
Updated by asokababu
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    K
    KUTTIYIL ASOKABABU
    Sep 11, 2020
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    Address: Kuttiyil,A 18 Pandit Colony,Kowdiar

    I have been charged rs 8023 for water 0n 08/09/2020 from my bank for my property which is unoccupied for 7 months.
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      M
      MK Cherian
      Sep 5, 2020
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      The site - eservices. Kwa. Kerala.gov.in - for viewing of kwa bills is not working. I have to view the details of bills of a house rented out by me, for which now i have to go to the kwa office. Please re-instate the "online bill view" facility
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        J
        James A T
        Aug 26, 2020
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        Resolved

        New Water Connection, water not yet received, but Bill received in our house.
        Kindly do the needful for getting Water.
        Consumer ID: [protected], Consumer No. THM/2056/D, GSM:[protected]

        We can't pay online due to non updation of Meter Reading.
        Aug 26, 2020
        Complaint marked as Resolved 
        Actually I want to complaint in Kerala Water Authority Website but by mistake it gone to consumer complaint website. Sorry for the inconvenience.
        Aug 26, 2020
        Updated by James A T
        Actually I want to complain in Kerala water authority but by mistake gone to cosumer complaint website.
        Sorry for the inconvenience.
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          A
          ARajendran
          Aug 25, 2020
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          Consumer name : a rajendran
          Consumer no : ptt/12192/d
          Cconsumer id : [protected]

          Water reading on[protected] : 1377 kl
          Water reading on[protected] : 1494 kl

          Consumption for 2 months : 117 kl

          While taking meter reading on[protected], the meter reader has not served the bill and advised to collect the bill from water authority website. On viewing website, it is seen excessively charged rs. 4548/- for the consumption of 117 kl. As per the prevailing tariff the actual charge should be rs. 2084/- (100x14+17x40+4=2084).
          Hence rs. 2464/- is excessively charged.
          Kindly rectify the defects in billing and post the same in website so that the correct payment can be made on line without delay.
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            N
            Nithinramdas
            Aug 22, 2020
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            Address: Kuruvittavil house kotooli calicut

            Hi,

            Im from kotooli calicut and my consumer number is [protected] and we have not recieving water has four days. Somany times contacted and they committing somany days but yet not the compkaint not resolved. Due to covid 19 we are unable to take water from other nearest houses. So please help to provide the water has urgent basis. We are facing the issue more than four days.
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              V
              vijayachandran
              Aug 21, 2020
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              Address: SAI VAISHNAVAM,NEERAZHI LANE ,ULLOOR, NEERAZHI LANE ,ULLOOR

              Consumer no upw/16600/d - consumer id [protected]
              Bill dated 03/08/2020.
              Usually the readings are taken from my home between 2nd and 8th of every bimonthly. Previous readings recorded on 09/06/20 and this month took reding on 14/08/20. The total reading recorded was 84 kl and bill worth rs.1176 (@ rs.14/-). If the reading was taken in correct date my charge will be @rs. @rs.12/kl. And this type of billing is cheating the consumer by delaying the date of reading and pull to next stage of rate/kl due to the fault of yours. You may recalculate by average for 60 days and give bill so that my loss can be reduced. (I calculate a loss of rs.187/)-also mention that the previous reading was not correct but as i have not noticed at that time the total consumption raised to 84. Usually my consumption is below 65 kl/bimonthly.
              Thanking you,
              Expecting an early reply,
              Sd
              Vijayachandran
              21/08/2020
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                S
                samuel101
                Aug 19, 2020
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                Sir,
                An underground pipeline have cracked recently and as a result, water is flowing off 24*7. The site of occurrence is

                Guruvayurappan college gate
                pokkunnu
                calicut 673014

                Any form of assistance from the water authority could control further wastage of water.

                thank you.
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                  R
                  rameshbabu100
                  Aug 15, 2020
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                  Address: edappally

                  Sir,
                  With reference to above complaint nobody from your side has neither come to our site nor inquired regarding our complaint. Kindly treat this as a reminder and do the needful. Consumer no: e50/2106/n, consumer id :[protected], ramesh babu at palace road, edappally, kochi - 682024. (M) [protected]
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                    M
                    Manoj.p.v
                    Aug 10, 2020
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                    Address: Manoj PV Pannakal House,12 street kings villa plot ,Harinagar,Poonkunam Thrissur

                    Sir,
                    I, Manoj P.V consumer number AYL/7530 D.For some personal reason we were not staying at present address from march onwards.Bill no:63751043 is excess amountof 816 rupees.From this its confirm the bill had been issued without meter reading.kindly inform the right bill amount.
                    CONSUMER ID:[protected]
                    METER NUMBER:17-C-69598
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                      S
                      samthomasg143
                      from Thiruvananthapuram, Kerala
                      Aug 5, 2020
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                      Address: Kerala water authority kowdiar section Trivandrum

                      I was having no pending bills to pay. I was getring average bill of 350 normally. The bill i got on august 4 is 1400. Kerala goverment and kerala water authority looting consumers in covid times. Visited kerala water authority and met mrs sangeetha mada whats her position i dont know no help was given by her. Kindly help me to get the actual bill and stop the looting my consumer id is [protected]
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                        K
                        kurian@1954
                        from Angamali, Kerala
                        Jul 26, 2020
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                        Address: chithranagar,Thekkumbhagam. Tripunithura

                        I am a domestic consumer of kwa using very minimal water per day.
                        My minimum charge per month is rs 40/ and that is regularly paid till date via netbanking.
                        This month i got a bill showing an amount of rs 2435/ and the reason mentioned in the bill for excess amount as "prior bill adjustment".
                        I do not understand this.
                        This month mu usage is 6 units only.
                        My consumer no is tpr/14595/d and the meter no is 152049.
                        Pl verify records and correct the bill

                        E c kuriakose
                        [protected]
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                          R
                          rameshbabu100
                          Jul 23, 2020
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                          Address: Ramesh Babu, Palace Road, 50/683 A, Edappally, Kochi -682024.

                          Address : ramesh babu, palace road, 50/683 a, edappally, kochi -682024.

                          Ref: consumer id [protected]
                          Consumer no: e50/2106/n

                          Sir
                          We are not getting the water in the line during the last one year. We have tried our level best with our plumber but in vain. But we have been getting regular bills which we are paying promptly.

                          Please rectify the connection line and do the need full to enable us to get kwa water.
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                            S
                            Smitha16
                            Jul 21, 2020
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                            Public drainage sewage backflow has clogged our house man holes and it is about to overflow into our house. Emergency help sought.

                            House no 26
                            Sreevilas lane
                            Kowdiar
                            Trivandrum
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                              B
                              Bindu.L
                              Jul 19, 2020
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                              ptp water authority -

                              Address: PTP Nagar, TVPM

                              Sir,
                              പ്രേഷിതന്ഴ
                              എക്സിക്യൂട്ട�... എന്ഴജിനീയര്ഴ
                              കേരള വാട്ടര്ഴ അതോറിറ്റി
                              പി.ടി.പി നഗര്ഴbr...
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                              A
                              Alangha
                              Jul 14, 2020
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                              My parents are away from home from february and they received a bill of 10575 rupees for the month of may and june where no one was living and using the water.
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                                J
                                Jayakumari j
                                Jul 7, 2020
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                                Address: Water authority attingal

                                Sir,
                                I jayakumari. Its my consumer no: arm/2503/d but in the bill consumer no: arm/2503/n. My connection is domestic but in the bill it is written as non-domestic because of this reason the bill is high. So need to change to domestic connection. (We are not yet using the water the house is closed) so kindly request to u clear the mistake.
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                                  S
                                  SUKUMAR SUBA
                                  from New Delhi, Delhi
                                  Jul 7, 2020
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                                  Here more than 3 weeks am complaining about no water in my house at palakkad, pse look in to matter
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                                    S
                                    sreekumarmk
                                    Jul 5, 2020
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                                    Address: Water Supply Division, Eroor South,Tripunithura

                                    Online payment of rs 122/- on 30 06 2020 to water supply division, eroor south, tripunithura phone [protected]... Online receipt details is not received from the kerala water authority payment portal. While verifying ledger of kwa, there is no seen as making the payment of rs. 122/-. But in my mobile no. [protected], a messege received as debited inr rs.122.00 towards to ecom[protected]keralawatax mumbai ind on jun 2020. Still in the ledger of kwa, it is seen as arrears of rs. 122/- and payment receipt number is not seen in the same why?
                                    Consumer number mrd/8559/d, consumer id [protected], name: chandran phone number [protected] mail id [protected]@gmail.com
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                                      R
                                      RAM@1940
                                      from Mavelikara, Kerala
                                      Jul 3, 2020
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                                      Address: Sujatha R Nair, KAVITHA, West Fort, Mavelikara - 690101, Kerala.

                                      My consumer id: [protected], & consumer no: is : mvl/604/d.
                                      Pl. Allow me to register & pay bills on line (Net banking). I am 79 years old & unable to travel to pay my bills. - please help me!
                                      Thanks, sujatha.
                                      Pl. help me to solve my problem. I have given enough information to solve it.
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