Kerala Water Authority Complaints & Reviews

With reference to the reference no eye/6901/19 which has been issued to me on 3/7/19, i would like to raise a complaint on the inability of the edappally corporation office to provide me a domestic water connection to my household needs. The same has been followed up multiple times at the office but i am told that the file itself is missing.

Request the asst. Executive engineer to investigate and kindly resolve the issue.

Srappilly kasimanapady road near girimughal church 3kwa pipe leaking

The new pipe laying work, popularly known as japan drinking water project, initiated by kwa is in progress on samudra - eripuram road in ward no.14 of shoranur municipality. The work started in april reached eripuram junction and abruptly stopped due to lockdown/covid. After about 25 days or so, due to some relaxation in lockdown, the work again started from the opposite direction and is about to reach eripuram junction where the situation is very bad. During the last week i. E. From 18th and 22 april the work again started. After three days the work abruptly stopped again and the workers left the area parking the jcb in the nearby compound.

Now the problem is water logging at the junction and a big pit continues to be a traffic hazard. Why the pit is left without completing the work there is not known. Leaving this work there, why they started the work from opposite direction is also not known. The culvert is also not there making this area as accident prone. With the onset of monsoon, the problem would become more precarious. The road is is also heavily damaged due to jcb and telephone cables broken. There appears to be no co-ordination between the concerned departments. Lot of school buses use this road besides others. Before it is too late, you are requested to kindly look into this problem and see that the work is completed expeditiously and satisfactorily.

Thanks,
Somasundaran v
Secretary,
Eripuram residents association,
Kallippadam post,
Shoranur-679122.
Mobile:[protected]

We, request you to repair the drainage over flow in front of TRRA 134, 134 A, near Oolampara, sree Krishna swamy temple road

Respected madam, sir
We stay in vrindavanam, sakthi nagar colony, pazhaveedu residential area, (Po 688009) in alleppey district, since the past year. We have a pipe that brings municipality water from the main road, to our area, which is a few hundred meters in from the roadside. Initially, we had adequate water supply for our household uses. Since the past few months, the municipality water pipe, however, sadly, is empty. As we are dependant on this water for cooking/drinking purposes, we kindly request you to look into the matter on an urgent basis.
If further detailing about the issue is necessary, kindly inform what further information is needed for the necessary action.
Sincerely,
Dr asha pillai

Sir

I am a social activist in idukki. The people living in johnyppadi, 6th ward of pambanar, peermade panchayath, idukki are not getting sufficient drinking water from a common tap even though the matter has been reported to the a. Ex, kwa, peermade. Please look in to the matter as we are in the issue related to covid 19.

Yours
Dr guinness madasamy
Member, international peace bureau
Un consultative status
Peermade, idukki
[protected]

The water tap maintenance man everytime closed my house valve. I was pay the water bill every month properly. More than five times complaint water secretary. He convince when i complaint, hereafter all is well like to telling me. Then i realised both guys are well plan to close tap valve for my home only. I dont know what i did wrong. Once they cross the limit like bad words and unwanted words were spoke with my wife. I dont know how to solve this issue. I am a common man of this country. Sometimes i was plan to suicide, because they were more more torture me. I dont know this website is solve my problem. But definitely i assure if you solve this issue you can save my family. Here i can explain little part only described and i can explain full details who support to solve this issue. Apart from this, a common man life is going very crucial things of now a days alive or die

I am from udayanapuram panchayath 13th ward under vaikom water authority. Water non availability crisis is present problem in our area whenever we report complaint in water authority vaikom the officers assure us the availability of water. But we are in short of water for the last 3 days. The area has got many families comprising kids and pregnant ladies. Please ensure us water as soon as possible.

Dear sir,
Am a consumer in kwa, we have no water supply in our area, there is no any water supply continues today yet, we talk about the concern team one kwa engineer he said that will resolve our problem, but now onwards there is no any resolution,, it's a very bad experience for all, after we hope there is a chance, that's y we wrote this complain it's our heartly request please do something, here almost 20 more families are staying. Area from chapra line vellayani nemom near vellayani gov school, we all hope sir the concern team will do something, because we trust u

Dear sir,
Am a consumer in kwa, we have no water supply in our area, there is no any water supply continues today yet, we talk about the concern team one kwa engineer he said that will resolve our problem, but now onwards there is no any resolution, some of the kwa workers comes in our area and they make a connection walve in our area in road side, they come and closed yet, y they do like that, it's a very bad experience for all, after we hope there is a chance, that's y we wrote this complain it's our heartly request please do something, area from mannanthala chencherry kurumkulam, near csi church, we all hope sir the concern team will do something, because we trust u

Yesterday on wards I try to remit my water bill by online, bu it was not possible forthe remittence due to some isues in Kerala Water Authority., and I contact the help line of Kerala Water Authority, and they informed me that, there is some techinical issues in their site. But they can' t tell when it is rectified . If the due date is over they charged interest.

I have receive the water bill a week ago and i tried to pay through online (Till now) but still the system showing the reading is not updated in site. For your reference please see below for consumer number and consumer id.

Consumer number: ara/1221/d
Consumer id: [protected]

2 times i have forwarded the email to [protected]@kwa. Kerala.gov.in till now i did not get any response from there side. Please do the needful.

This complaint is submitted in order to bring into the attention of the authorities the broken pipe supply near state bio control lab, chirakkekod road, mannuthy.
It has been wasting water for almost one week and no action has been taken since to repair or replace it. We contacted the head office thrissur several times. Pipe was broken because of road construction. The concerned persons also contacted to the authority. Water is being wasted unnecessarily.
So i request you to look into the matter by informing the respective branch.

I am not a consumer for kerala water authority. Since 4 years back i sold a property and the billing was send on my address even though officially requested to change the ownership. Consumer no kip 2684 d. Its surprising since on year there was no action taken by the water authority officer at sree narayana puram office at thrissur district. This ignorance and negligence from the officer was great insult for us. Kindly take action.
Mobile [protected] / [protected]

We are not getting water supply for the last two days. This is hospital working 24*7 attending nearly 500 op patients and about 42 ip bed. We solely rely on kwa supply. Non availabilty of water make very difficulty in functioning this hospital. Hence i request to solve our difficulty by providing regular supply of water. Con no kgo/30/n id [protected] under gandhinagar ae kottayam

സാർ,
വാട്ടർ അതോറിറ്റിയുടെ റാന്നി തോട്ടമൺ പമ്പിംഗ് സ്റ്റേഷനിൽ നിന്നും ചെത്തോങ്കര, കുമ്പിപൊയക വഴി ചക്കിട്ടാംപൊയ്യ്ക പമ്പിംഗ് സ്റ്റേഷന് തൊട്ടു താഴെ വരെയുള്ള 2.5 ഇഞ്ച് ജപ്പാൻ കുടിവെള്ള പൈപ്പിൽ നിന്നും ഞാൻ ഒരു വാട്ടർ കണക്ഷൻ എടുത്തിട്ടുണ്ട് (Consumer No: CLK257/D.)

എനിക്ക്[protected] ക്ക് ശേഷം വെള്ളം ലഭിച്ചത്[protected] ൽ 4മണിക്കൂറിൽ താഴെ മാത്രമായിരുന്നു[protected] ൽ ഏകദേശം 1 PM ന് സാങ്കേതികമായി വെള്ളം എത്തി, പക്ഷെ ഉപയോഗിക്കൻ കഴിഞ്ഞില്ല, കാരണം കൂടുതൽ സമയം വായുവും പിന്നെ ചിലപ്പോൾ ഒക്കെ നൂലുപോലെ കുറച്ച് വെള്ളവും മാത്രമാണ് വന്നിരുന്നത്. ഇന്ന്[protected] അതായത് കഴിഞ്ഞ 11 ദിവസങ്ങളിൽ ഉപയോഗപ്രദമായി എനിക്ക് വെള്ളം ലഭിച്ചത് വെറും 4 മണിക്കൂറിൽ കുറവ് മാത്രമാണ് .

ഞങ്ങളുടെ ഭാഗത്തേക്കുള്ള വാൽവ് സ്ഥിരമായി പൂട്ടി ഇടുകയും തുറക്കുമ്പോൾ പൂർണമായും തുറക്കാതിരിക്കുന്നതുമാണ് ഇതിന് കാരണം. റാന്നി വാട്ടർ അതോറിറ്റി അസിസ്റ്റന്‍റ് എൻജിനിയറുടെ ശ്രദ്ധയിൽ ഇക്കാര്യം പല പ്രാവശ്യം കൊണ്ടുവന്നിട്ടുള്ളതാണ് (ഫോണിൽ മെസ്സേജ് ആയി പല പ്രാവശ്യം പരാതി അറിയിച്ചിട്ടുണ്ട്, വർഷങ്ങളായി അയച്ചിട്ടുള്ള പരാതികളുടെ പകർപ്പുകൾ എൻറ്റെ ഫോണിൽ ഞാൻ സൂക്ഷിച്ചിട്ടുമുണ്ട്), പക്ഷെ ഉദ്യോഗസ്ഥ തലത്തിൽ ഒരു തിരുത്തലുകൾക്കും ശ്രമിക്കുന്നില്ല. വാൽവ് ഓപ്പറേറ്റർമാർ അവരുടെ താൽപര്യം അനുസരിച്ചാണ് ഇവിടെ പ്രവർത്തിക്കുന്നത്. അവർക്ക് താല്പര്യം ഉള്ള മേഖലകളിലേക്ക് സ്ഥിരമായി വെള്ളം എത്തിക്കുന്നതിനാണ് ഞങ്ങളുടെ ഭാഗത്തേക്കുള്ള വാൽവ് സ്ഥിരമായി പൂട്ടി ഇടുന്നത്, ഇങ്ങനെ ചെയ്യുമ്പോൾ അവർക്ക് സ്വകാര്യ നേട്ടങ്ങൾ ഉണ്ടായിരിക്കാം, പക്ഷെ ഇങ്ങനെ ബ്രാഞ്ച് വാൽവ് പൂട്ടി ഇടുമ്പേൾ 1) ഒരു മേഖലയിൽ ഉള്ള ജനങ്ങൾക്ക് സ്ഥിരമായി കുടിവെള്ളം നിഷേധിക്കുന്നു. 2) മെയിൻ പൈപ്പിൽ സമർദ്ദം കൂടുകയും സ്ഥിരമായി പൊട്ടുകയും ചെയ്യുന്നു. 3) സ്ഥിരമായി ഒരു മേഖലയിലെ വെള്ളം നിഷേധിക്കുന്നത് വഴി അവർ സഹായിക്കുന്നത് സ്വകാര്യ കുടിവെള്ള മാഫിയകളെ ആണ്. ഇതൊക്കെ ആര് കാണാൻ "കാട്ടിലെ തടി തേവരുടെ ആന, വലിയെടാ വലി"

ആരുടേയും കുടിവെള്ളം നിഷേധിക്കണം എന്ന് ഞാൻ പറയില്ല, പക്ഷെ മറ്റുള്ളവരുടെ താൽപര്യങ്ങൾ സംരക്ഷിക്കുന്നത് ഞങ്ങളുടെ കുടിവെള്ളം നിഷേധിച്ചു കൊണ്ടാകരുത്. ഒരു ഉപഭോക്താവ് എന്ന നിലയിൽ എനിക്ക് കുടിവെള്ളം നിഷേധിക്കുന്നതിൻറ്റെ കാരണം അറിയുവാൻ അവകാശം ഉണ്ട്, ആയതിനാൽ നടപടികൾ പ്രതീക്ഷിക്കുന്നു

ഉദ്യോഗസ്ഥ തലത്തിൽ എൻറ്റെ പരാതിക്ക് പരിഹാരം കാണാൻ കഴിയുന്നില്ല എങ്കിൽ അറിയിക്കണം, ഇ വിഷയം ഗവർണ്മെന്റ് തലത്തിൽ അവതരിപ്പിക്കാൻ ഉള്ള നടപടികൾ ഞാൻ സ്വീകരിച്ചുകൊള്ളാം,

എന്ന് വിശ്വസ്തതയോടെ,
ജേക്കബ് റ്റി ജോർജ്
[protected]

We are consumers of kwa of kavanur under areacode kwa. Water supply has been disrupted in our area for many months consecutively even though many o[censored]s have complained at the kwa office several times no action is taken so far even though billing is being done regularly.. Please note my meter #kvr210, i have paid 3 bills by now and you can see how many liter water has been supplied.. We are facing much difficulty now all o[censored]s depend on the kwa water supply. Please look into this matter and make urgent necessary steps to ensure resumption of supply to the area. Thank you for your help

Consumer id.[protected]. Con. No. Kma/18534/n. Route 0812-641. I had umpteen times reported that i am not getting any water at all. The meter is also defective. The meter reader was irresponsive to the core. I am using only old bore well for the last 20 years. On the open terrace, a shed was constructed & tiles were laid, inaddition to normal painting. The meter reader without integrity & honesty drmanded rs.3000/- in cash, which i bluntly refused, being a central govrrnment officer. He angrily left & and had reported non domestic category. Whereas it is only donestic category. The inspection party of two members were also informed but no use at all. Without even veryfying the bore well or hearing my explanations, they left. The kwa staff behaviour were rude, uncivilized & lacked minimun courtesy. I am not going to make any payment. I do not want kwa dealings at all.

I have a water connection of kerala water authority palai, kottayam distr, and my consumer id is kwa/434/d.

Sir, there was no water supply from 21 oct 2019 onwards. On repeat complaints given there were no actions taken till date. As the summer is starting without water it will be more difficult to live

Hence my kind request to regular supply of water to this area

We are staying at vallikavu near amrita engineering college. Water shortage problem is high in this area. Even we dont have water others have water at the same time. That means it doesnt because of the water shortage its because of the pipeline connection we have. Already filed complaint to panchayath regarding this subject. But there is no actions taken by their by their side. The water section is under chavara. Please do the needfull.