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Kerala Water Authority Complaints & Reviews

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Updated: May 26, 2026
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Kerala Water Authority reviews & complaints page 15

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P
Pillai T.N.
from Attingal, Kerala
Jul 5, 2019
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Address: AF 2238 11 TH MAIN, ANNANAGAR, CHENNAI - 600040, 682016

The subject connection is in karshaka road, opp railway station, ernakulam junction east entry. Con no e38/93/n
The meter was disconnected and revenue recovery proceeded and payment for dues claimed as at jan 2018.
The connection was restored sometime in july, approx. Owners are residents in chennai and they are not aware of non payments, revenue recovery, may 2019.
Now the owners have been issued a demand for rs71529
All along the cpmlaints were no water in karshaka road, particularly my compound for 3 houses, for several years.
It is to be noted that the meter disconnected was hung in the doors for several moths, as there were no tenants. All vacated as there was no water. We have since provided to building water from wells for the present tenants
We are senior citizens. Very law abiding and intime tax payers. But the present demand appears very unresonable and why?
Requesting all concerned, to resolve the case early

Regards

N g krishna kumari mob [protected]
This complaint is submitted in order to bring into the attention of the authorites the broken pipe supply near sree dharmasastha tempke ppozhickad, pandalam.
It has been wasting water for almost a month and no action has been taken since to repair or replace it.
So i request you to look into the matter by informing the respective branch.
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    N
    Nishad Abdul Azeez
    from Thiruvananthapuram, Kerala
    Jul 3, 2019
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    Address: Thiruvananthapuram, Kerala, 695501

    From last 2 days i have been trying to pay my water bill on "https://epay.kwa.kerala.gov.in" and not succeeded.

    I was able to fetch the pending balance by giving consumer id and number. When tried to pay using quick pay, search result showing "reading is not posted for the consumer id xxxx and number xxxx.

    Please resolve this asap.

    Route - aralummoodu, 0222-405
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      B
      bipin bs
      from Thiruvananthapuram, Kerala
      Jun 28, 2019
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      Hello,
      The guy who came today for the collection threatened my mother claiming the meter isn't working and if you didn't get a new meter by tomorrow, he will come and cut the connection on the other day. And when we change the meter make sure to place it on an easily accessible place so that he can go and collect the data without any hurdles.
      Is this the way a govt servant should behave to a senior citizen.. My mother is handicapped also. At first, we wouldn't get any idea if the meter is faulty until you guys give us a warning.. He could have suggested.. Instead the behaviour was rude and bad. This the first time we are having such an incident from a govt firm. So sorry but i think this should be informed so that it never happens again. Thank you!

      Bill no: 49347784
      Consumer id: [protected]
      Cons no: nem/4434/d
      Meter no: 31936
      Water pipe line is broken on municipal road adjacent to kumaranalloor cooperative bank, kizhakenada near devi temple. I personally informed the matter to superintendent and AE 4 times prior to this complaint in last 8 days. No action initiated . It's a huge wastage of water. Please take immediate action
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        S
        sjt@2019
        from Bilgi, Karnataka
        Jun 21, 2019
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        Address: Koippurathu Alex Villa, Vazhuvady, Thazhakkara P.O, Mavelikara., 690102

        Recently they upgraded and changed with a new software for online payment
        but the problem is we can take print on the time of payment after that there is no option, so please add such facility for the sake of costumers, When I have paid my last bill online I couldn't took print out of my payment due to some network problem I login again but not possible to view or take print out of which I paid online.

        Please go through this matter and do the needful.
        Thanking You,
        Regards

        Alex
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          J
          jothishkmr
          from Ernakulam, Kerala
          Jun 14, 2019
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          Address: Ernakulam, Kerala, 682017

          Sir,
          We are residing in Spices Road, Ambedkar Colony, Kaloor (Near to Journalists colony), Ernakulam, Kerala. Regretted to say that last ten days drinking water is not coming in our water lines. We are 4 families residing in the building and total 7 families in this line. For these 10 days, we are purchasing water jars from market and this costs us a huge amount. Request you to resolve the problem and help us at the earliest.
          Our Cons. id is [protected]

          With Regards

          Sajeena Irshad
          Dear Sir,

          There is no water supply for past 4 days in Punalur Komalamkunnu area. My parents are living alone and they are sick in their 80's having moving disorder.

          Kindly support immediately

          Thanks

          SJ
          Consumer No:CPW/8913/D

          The payment Receipt for bill no: 48167086
          paid on 2/6/2019 was not received through my mail id: [protected]@gmail.com.

          Please send the payment Receipt
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            M
            Muruga.V
            from Mumbai, Maharashtra
            Jun 14, 2019
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            Address: Kottayam, Kerala, 686001

            Respected Sir,
            I am a kottayam tesidence and the water supplied during Tuesdays and Thursdays are coming at aftertoon . This makes impossible to collect sufficient water to drink.As it is supplied at irregular timings we are really suffocating and due to we cant always ask permission from offices to collect water.And please supply for atleast 3 hours so it will be easy for us to collect.
            Please supply water by morning between 8am-11am as we have to go work and no one is their to collect.Please see to this problem as soon as possible.

            With regards
            Respected gentlemen
            Kindly check and follow up as kwa online payment site is not working from couple of days.
            Pls do the needful and resolve this issue asap.
            Thanks.
            Heavy water dipping is found from public tap placed in front Brothers Library, Kachani, Near Kunnoorshala Temple, Karakulam panchayat, Trivandrum district. A whole night water dipping leads to heavy water loss. Please look into the matter. It been occurring from many days and never been noticed by water authority.
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              N
              Niyas Abdul Vahid
              Jun 9, 2019
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              Address: Paravila .ambalkulam.vizhinjam.tvm, Thiruvananthapuram, Kerala, 69502

              ബഹുമാനപ്പെട്ട വാ.ട്ടർ അതോറിട്ടി ഓവർസിയർക്ക് വളരെ വിഷമത്തോട് കൂടിയാണ് ഞാൻ ഇത് എഴുതുന്നത്, , ഞാൻ ഒരു പ്രവാസിയാണ്.വളരെ കഷ്ടപ്പെട്ട് ഞാൻ വിഴിഞ്ഞത്ത് പാറ വിളയിൽ നാലര സെൻറ് വസ്തുവാങ്ങി 10 വർഷം മുമ്പ്, , , , 2019 വരെ വാടക വീട്ടിലാണ് എന്റെ കുടുംബം മാറി മാറി താമസിച്ചു, , 2019 ഫെബ്രുവരിയിൽ വാങ്ങിയ വസ്തുവിൽ കഷ്ടപ്പെട്ട് ഒരു മുറിയും ഒരു ബാത്ത്റും ഒരു അടുക്കളയും കെട്ടിയെടുത്തു, , വൈദ്യുത കണക്ഷനും വാട്ടർ കണക്ഷനും എല്ലാം കിട്ടി, , കഴിഞ്ഞ ഒരു മാസമായി ഗാർഹിക ഉപഭോഗത്തിനുള്ള പൈപ്പിൽ വെള്ളം നിലച്ചിട്ട്, , , മാന്യമായ തുകയും അതിൽ കൂടുതലും വാട്ടർ അതോറിട്ടിയിൽ അടച്ചാണ് കണക്ഷൻ, എടുത്തത്, , , ഒരു മാസമായി ജപ്പാൻ കുടിവെള്ള പദ്ധതിയിൽ ഉൾപ്പെടുന്ന എല്ലാ വീടുകളിൽ യഥേഷ്ടം ജല ലഭ്യതയുണ്ട്, ബാക്കിയുള്ള കുറച്ച് വീടുകളിൽ ഒരു മാസമായി വെള്ളം കണി കണ്ടിട്ട്, , ആരംഭത്തിൽ കണക്ഷൻ നൽകാൻ വന്നവരോട് ജപ്പാൻ കുടിവെള്ള പദ്ധതിയിലൂടെ ജല ലഭ്യത ഉറപ്പാക്കാൻ എന്റെ ഭാര്യ പറഞ്ഞപ്പോൾ അവർക്ക് അതിന്റെ കണക്ഷൻ നൽകാൻ അറിയില്ലെന്നാണ് അവർ പറഞ്ഞത്, , ഇപ്പോൾ ഒരു മാസമായി നിലവിലുള്ള കണക്ഷനിൽ വെള്ളം വരുന്നില്ല കുറച്ചു വീട്ടുകാർക്ക്, എന്നും ഫോണിലൂടെ പരാതിപ്പെടുമ്പോൾ ഉടനെ ശരിയാകും എന്നുള്ള മറുപടി ആണ് കിട്ടുന്നത്, , ഈ ഒരു മാസവും ഈ കുറച്ച് വീട്ടുകാരും എന്റെ കുടുംബവും ആശ്രയിക്കുന്നത് ഒന്നര കിലോമീറ്റർ അകലെയുള്ള റംസാൻ കുളം എന്ന ജല സ്ത്രോതസിനെയാണ്, , , ഇപ്പോഴുള്ള ബുദ്ധിമുട്ട് സ്കൂൾ തുറന്നതിനാൽ അവിടുള്ളവർ കുട്ടികളെ സ്കൂളിൽ വിടാനായി ഏകദേശം വെളുപ്പിന് നാലരക്ക് റംസാൻ കുളം എന്ന സ്ഥലത്താണ് പോകുന്നത്, , , ആ പോകുന്ന വഴിയിൽ സാമൂഹ്യ വിരുദ്ധരുടെ ശല്യം ഏറെയാണ് കൃത്യമായ സ്ഥലം വിഴിഞ്ഞം കോർപ്പറേഷനു പുറകിൽ ആമ്പൽ കുളം, , , പാറവിള എന്ന സ്ഥലമാണ് ഞാൻ ഉദ്ധേശിച്ച പ്രദേശം, , ആയതിനാൽ ഇതിന് സാർ അന്വാഷിച്ച് പരിഹാരം കണ്ടെത്തുമെന്ന പ്രതീക്ഷയോടെ

              നിയാസ് അബ്ദുൽ വാഹിദ് കുവൈറ്റ് +[protected] [protected]
              Jun 09, 2019
              Updated by Niyas Abdul Vahid
              ബഹുമാനപ്പെട്ട വാ.ട്ടർ അതോറിട്ടി ഓവർസിയർക്ക് വളരെ വിഷമത്തോട് കൂടിയാണ് ഞാൻ ഇത് എഴുതുന്നത്, , ഞാൻ ഒരു പ്രവാസിയാണ്.വളരെ കഷ്ടപ്പെട്ട് ഞാൻ വിഴിഞ്ഞത്ത് പാറ വിളയിൽ നാലര സെൻറ് വസ്തുവാങ്ങി 10 വർഷം മുമ്പ്, , , , 2019 വരെ വാടക വീട്ടിലാണ് എന്റെ കുടുംബം മാറി മാറി താമസിച്ചു, , 2019 ഫെബ്രുവരിയിൽ വാങ്ങിയ വസ്തുവിൽ കഷ്ടപ്പെട്ട് ഒരു മുറിയും ഒരു ബാത്ത്റും ഒരു അടുക്കളയും കെട്ടിയെടുത്തു, , വൈദ്യുത കണക്ഷനും വാട്ടർ കണക്ഷനും എല്ലാം കിട്ടി, , കഴിഞ്ഞ ഒരു മാസമായി ഗാർഹിക ഉപഭോഗത്തിനുള്ള പൈപ്പിൽ വെള്ളം നിലച്ചിട്ട്, , , മാന്യമായ തുകയും അതിൽ കൂടുതലും വാട്ടർ അതോറിട്ടിയിൽ അടച്ചാണ് കണക്ഷൻ, എടുത്തത്, , , ഒരു മാസമായി ജപ്പാൻ കുടിവെള്ള പദ്ധതിയിൽ ഉൾപ്പെടുന്ന എല്ലാ വീടുകളിൽ യഥേഷ്ടം ജല ലഭ്യതയുണ്ട്, ബാക്കിയുള്ള കുറച്ച് വീടുകളിൽ ഒരു മാസമായി വെള്ളം കണി കണ്ടിട്ട്, , ആരംഭത്തിൽ കണക്ഷൻ നൽകാൻ വന്നവരോട് ജപ്പാൻ കുടിവെള്ള പദ്ധതിയിലൂടെ ജല ലഭ്യത ഉറപ്പാക്കാൻ എന്റെ ഭാര്യ പറഞ്ഞപ്പോൾ അവർക്ക് അതിന്റെ കണക്ഷൻ നൽകാൻ അറിയില്ലെന്നാണ് അവർ പറഞ്ഞത്, , ഇപ്പോൾ ഒരു മാസമായി നിലവിലുള്ള കണക്ഷനിൽ വെള്ളം വരുന്നില്ല കുറച്ചു വീട്ടുകാർക്ക്, എന്നും ഫോണിലൂടെ പരാതിപ്പെടുമ്പോൾ ഉടനെ ശരിയാകും എന്നുള്ള മറുപടി ആണ് കിട്ടുന്നത്, , ഈ ഒരു മാസവും ഈ കുറച്ച് വീട്ടുകാരും എന്റെ കുടുംബവും ആശ്രയിക്കുന്നത് ഒന്നര കിലോമീറ്റർ അകലെയുള്ള റംസാൻ കുളം എന്ന ജല സ്ത്രോതസിനെയാണ്, , , ഇപ്പോഴുള്ള ബുദ്ധിമുട്ട് സ്കൂൾ തുറന്നതിനാൽ അവിടുള്ളവർ കുട്ടികളെ സ്കൂളിൽ വിടാനായി ഏകദേശം വെളുപ്പിന് നാലരക്ക് റംസാൻ കുളം എന്ന സ്ഥലത്താണ് പോകുന്നത്, , , ആ പോകുന്ന വഴിയിൽ സാമൂഹ്യ വിരുദ്ധരുടെ ശല്യം ഏറെയാണ് കൃത്യമായ സ്ഥലം വിഴിഞ്ഞം കോർപ്പറേഷനു പുറകിൽ ആമ്പൽ കുളം, , , പാറവിള എന്ന സ്ഥലമാണ് ഞാൻ ഉദ്ധേശിച്ച പ്രദേശം, , ആയതിനാൽ ഇതിന് സാർ അന്വാഷിച്ച് പരിഹാരം കണ്ടെത്തുമെന്ന പ്രതീക്ഷയോടെ

              നിയാസ് അബ്ദുൽ വാഹിദ് കുവൈറ്റ് +[protected] [protected]
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                S
                Salih ma
                from Mumbai, Maharashtra
                Jun 6, 2019
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                Address: Pannivettum pilakkil h narikkuni, calicut, kerala 673585

                Hi sir my name muhammed swalih . my mobil no =[protected] from calicut, narikkuni, ward 12
                Sir no water supply in my home and nearby
                Pless help me . this is narikkuni Panchayat president award is not taking action. this ward no Japan water supply and other Panchayat water supply is not new connection not giving total drinking water problem sir.
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                  Sindu75
                  Jun 4, 2019
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                  Dear Sir/madam

                  The public water pipe which was put within my property (address below) boundary without my knowledge or permission. This pipe is not enabling me to do agriculture on my land, build a wall boundary to protect my property and is allowing antisocial neighbors who use it are causing major problems for my family. Please can you move this water pipe to a publicly accessible area as soon as possible.

                  My property:

                  District thiruvananthapuram. Thaluk VARKALA village cherunniyoor, survey no:575/11, land located nearby panayilkadavu bridge

                  Please contact Anish[protected] for further details. I am an NRI and Anish is nephew and my local contact.

                  Yours sincerely
                  Mrs Prasannavally Vijayan
                  Respected mam/sir,
                  I may draw your attention to the following matter. The given consumer id and no.brlongs to me.
                  Consumer id: [protected]
                  Consumer no.KKK/2295/D
                  I didnt get a receipt for my online payment of water bill.
                  Kindly send it to my mail id
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                    rajeshcmos
                    Jun 4, 2019
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                    Dear sir/madam:

                    We were dumbfounded to see the water bill that we received this time - it was a whopping rs.25912 - see attached

                    There is definitely something incorrect with this bill. Note that this is a secured fenced property with no occupants.

                    Please address the issue with a correction and quick resolution.

                    Thanks
                    Prasanna r menon
                    I have received huge water bill today. I am living in UK and not in India since 2018. No apparent reason for getting this bill. We regularly pay bill and now suprising got this shocking amount.
                    Please consider to rectify. Thanks
                    I have received huge water bill
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                      Sajan Alex
                      from Fatehabad, Haryana
                      May 21, 2019
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                      Dear sir, this is to inform you that, i am 88years old retired kerala police officer my wife is 82 year old. All son's and daughter in outside of kerala. Kindly supply of water daily 3hours in our area currently our water supply once in a week. No water in our well. My location is chengannur municipality. Opposit st. Annes girls high school. House name thadauzhathil. Thanking you, p. O. Alexander.
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                        J
                        japandamage
                        from Kunnamangalam, Kerala
                        May 17, 2019
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                        Address: 673620

                        Sir, ref my com dated[protected]
                        My compound wall damaged at five places of both sides by jcb digging works for laying the big pipes while i was away from home for three months. On arriving on 26 apr 2019, it is found that they were continuing working at the end of my compound wall by digging the slanted slabs of newly built drainage crossing bridge in muthambi-oorallur road at thatoli thazha junction where my house is situated. As few local people uerged the workers to talk about in connection with the bridge to the contractor, one shameem-mob no.[protected], introduced as supervisor of the contractor at koyilandy area, arrived there and also agreed me to conduct repair works of my compound wall tomorrow itself when i showed the damages to him. Next day when contacted in the afore said no., he didn"t attended on my repeated calls. I contacted the working jcb driver on the sight-midhun, mob no.[protected], told me that the supervisor has gone to native place and he will lookafter the case for him. He asked me to give an estimate of the cost of work by consulting the local stone wallworkers. I bought one stoneworker and approximate cost is calculated infront of midhun.. He agreed to start work one day aftwer by the said stone worker. And rewquired sand and cement will be arranged from contractor"s storew by him tomorrow itself. Thus confirmed to engage four stone workers to start work one day. After. On arrival of four stone workwers, i contacted midhun. He didn"t attended for my repeated calls like suypervisor and understood the cheating.in this juncture, i hereby request you, as i am unaware of the contractor"s address,, and even if they give fake address, to trace the contractor who has taken the said work of muthambi-oorallur road pipe laying work (Vydiyar angadi-oorallur work) of koyilandy area and arrange for compensation for my damages and four workers" one day wage..
                        Thanking you, yours sincierly,
                        Raveendran p.
                        My address: raveendran p, shreyes (House), p o naderi, thatoli thazha junctiion, muthambi-oorallur road, koyilandi, calicut (Dt) pin-673620.
                        Mob no.[protected], e-mail - [protected]@gmail.com.
                        May 18, 2019
                        Updated by japandamage
                        No intimation further.Not resolved yet .It is wrong as resolved shown
                        Jul 04, 2019
                        Updated by japandamage
                        sir, ,
                        no response to my complaint dated 12/5.19 and 17/5/19. please intimate receiept.
                        I am unable to login and pay bills. Server problem.Arrange to rectify.
                        Oommen Thomas
                        Palakkad
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                          SivaPriya S L
                          from Mumbai, Maharashtra
                          May 16, 2019
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                          Address: Thiruvananthapuram, Kerala, 695305

                          Hi team,

                          I have paid 322.78 rupees for the water bill on13 may 2019. During the bill payment transaction seems to be failed, but amount deducted from my bank account. Payment was done through corporation bank netbanking. Could you please credit back the amount as soon as possible.

                          Consumer id : [protected]
                          Cons no : azo/1570/d

                          Thanks,
                          Muhammed ramzeen

                          Transaction failed but amount deducted from the bank account
                          Paid water bill on 16/05/2019 but will not get receipt
                          elsabeth coreya,
                          consumer id [protected]
                          consumer no.Eml/3544/d
                          amount 490 /-
                          Consumer no:PRA/6889/D
                          Id:[protected]
                          CONSUMER NO: AWN/3961/N
                          ID:[protected]
                          water bill paid on .but payment receipt didn't get. Please send it through mail MAIL ID :[protected]@gmail.com.
                          Rewf my complaint dt 12-05-19
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                            S
                            Samad Karadan
                            from Gauribidanur, Karnataka
                            May 14, 2019
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                            Address: Parappananagadi, Malappuram, Kerala, 676306

                            Could not pay the water bills through online as bills are not posted in the site. It always shows that "bill will post within 3 days"!

                            If we could pay the bill online is better and convenient for the subscribers. Your immediate action will be highly appreciated.

                            Samad karadan,
                            Fawaz manzil,
                            Kalluparamban road,
                            Chemmad, tirurangadi
                            676306
                            Mobile: [protected]
                            Online payment is no working for more than a week now.I am not able to pay the bill which is due by 6th of August.
                            We will not be able to pay the due amount if this is not corrected .Request not to levy any penalty in case the site is not corrected before time and hence if could not pay the bill on time
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                              N
                              Noora saleem
                              May 12, 2019
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                              Address: Near police quarters.. Hosabettu manjeshwar, Kasaragod, Kerala, 671323

                              Dear kwa
                              Here i request to check consumer id payment issue... Several time i had tried to pay the bill through online but it unable complete as showing some error... I was put my id & password correctly. Authority should be patient to stop supplying water before the issue be solved. It's hard to us pay the bill by visiting kwc office at kumbala.
                              Note: consumer id & no has metioned in below attached picture... Pls do not ignore this request.
                              Bill not received for the month of March and April 2019.
                              Consumer Number SPW/43D
                              I live in Pattom Lic lane, we have not properly received water for the last 5 days. What are you people doing there? Your service is pathetic!
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                                D
                                DR.Sai Prasad
                                from Calicut, Kerala
                                May 8, 2019
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                                Address: Puthanchantha Peringanadu PO, Adoor, Pathanamthitta District

                                Sir,
                                പത്തനംതിട്ട ജില്ലയിൽ അടൂർ താലൂക്കിൽ പെരിങ്ങനാട് വില്ലേജിൽ - പെരിങ്ങനാട് പുത്തൻ ചന്തയിൽ ആഴ്ചയിൽ ഒരിക്കൽ പോലും ജലം പമ്പു ചെയ്യാറില്ല. ഇന്ന് കാലത്ത് ആണ് ഒരാഴ്ച ക്ക് ശേഷം പമ്പ് ചെയ്തത്. അതും ഒരു 2 കലം വെള്ളം ആയപ്പോഴേക്കും നിന്നു. ഇവിടെ രൂക്ഷമായ ജല ക്ഷാമം ആണ്.സമക്ഷം ദയവുണ്ടായി ഈ സ്ഥത്തേക്ക് ജലം പമ്പ് ചെയ്യാൻ ഉള്ള നടപടി ഉണ്ടാകണം എന്ന് അഭ്യർത്ഥിക്കുന്നു
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                                  M
                                  mhdramzeen
                                  from Thiruvananthapuram, Kerala
                                  May 8, 2019
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                                  Address: Thiruvananthapuram, Kerala, 695002
                                  Website: epay.kwa.kerala.gov.in

                                  Hi team,

                                  I have paid 52.26 rupees for the water bill on 06 may 2019. During the bill payment transaction seems to be failed, but amount deducted from my bank account. Payment was done through sbi netbanking. Could you please credit back the amount as soon as possible.

                                  Consumer id : [protected]
                                  Cons no : kma/15693/d
                                  Bill no : 0812-259

                                  Thanks,
                                  Muhammed ramzeen
                                  Unable to Pay my Water bills online for last 15 dayas due to site your maintenance. When I have contacted our water authority office I received an irresponsible reply that they are helpless and it is server problem and server is located at Thiruvananthapuram. Please do necessary so that we can pay water bill bill online at the earliest.
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                                    A
                                    Amrutha Manoj
                                    from Ernakulam, Kerala
                                    May 7, 2019
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                                    Address: Pathaikara perinthalmanna malapuram, 679322

                                    Sir i am complainig because in our area. Water is not coming... We are in trouble... I am amrutha.. From pathaikara perinthalmanna malapuram dist my consumer id [protected] pls help. Little time only water is coming.. What we want to do.. I complaint on perinthalmanna water authority but no action taken.. Pls help us its from perinthalmanna malapuram dist
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                                      S
                                      Sidharthantp
                                      from Tellicherry, Kerala
                                      May 5, 2019
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                                      Address: Karetta Uruvachal Mattannur Kerala, Kannur, Kerala

                                      Iam a customer of kwa at karetta in mattannur muncipality. We are getting water from kwa after every 4 days and that too ofen denying due to breaking of pipeline mostly because of kstp road work. We, 90 percent of people in this area is depending kwa water in summer season only. Last year we got water in every 3 days and this year it was cut to 4 days gap. When ever there was breaking of pipe happens the repair work is taking much time. Two weeks before it take 11 days for repair and now it is already one week we got water, even today after one week. The repair work is done. The reply to our complaint is that the kstp is to do the work. Please note that we are paying bill to kwa for supply of water and we have nothing to do with kstp or any other agency. It is the primary responsibility of water authority to supply water and your responsibility to repair the damages. Please note that within one month rainy season will come and 90 percent customers depend on their well and other source. For 4 to 5 months we are paying full years payment. It is most disheartening you are denying drinking water in the most needy days for some reason or other. I hope your good office will definitely enquire about the matter and find a solution at the earliest.
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                                        K
                                        koshy kidangalil
                                        from Mavelikara, Kerala
                                        Apr 29, 2019
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                                        Address: pathanamthitta, Pathanamthitta, Kerala

                                        Sir,
                                        After a long time of break - reason road construction - naranganam - kozhencherry, water authority started supplying water from april. We are charged fixed charges rs. 95/- per month even for those periods. But we get water once a week (Sometimes not at all) while near by places like maramon, etc receive water everyday without any problem. Why you showing disparities?
                                        The government invested crores of rupees for laying pipe lines and for water tanks, etc. We are paying our bills. Why we can not get water daily or at least 3 times a week.
                                        Sir please arrange for regular water supply in this area also.
                                        Thank you
                                        K. T. Kunju kunju
                                        Consumer number - [protected]
                                        Route[protected]
                                        Kidangalil house
                                        Kozhencherry east p. O.
                                        Tel [protected]/ [protected]
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