Kerala Water Authority Complaints & Reviews

With reference to the subject, i had complained one week before but nothing happened. Today when i went to authority and enquired about my complaint and solution, their response was negative and irresponsible (Office of asst. Engineer kwa, oachira).
I here by requesting to solve the issue as earliest.
Consumer id: [protected].
Consumer number: kul/2630/d.

Sir

I am a customer of kwa residing in kunnamkulam area. This complaint is to draw your attention on some irresponsibilities of those staffs who aren't updating my spot bill details. Because of this i couldn't pay my bill through online. Moreover the office is 12 kilometers long from my house so i have to give 40 to 50 rupees as bus fair extra each time. I hope that you can fix this issue as soon as possible

Sir.. Me send two three complaints in this cell... But not respond... So it's my last complaint for this cell. Otherwise me go to court... Sir.. My name is pradeep j.. Am from kerala state, kollam district, kottarakkara taluk, kareepra village., kudicode ward,.. I have a water connection.. But not water in this season.. Not water for drinking and any others for one week... So me complaint kwa whatsapp group and in this cell... Not respond i two cells.. Sir so please give your solutions.. Me wait for your reply..

Dear sir,

We are paying timely water bills without getting a single drop of water.
Please take immediate action against this. We complaining many times but no effective action. Under madathara water authority office, kollayil to sathyamangalam line suffering this unavailability of water from a very long time. Officers are not listening our requests and not taking any action. Please help us...

Sincerely
Kiran

In varkala area (Rote-062-64) near govt ayurveda hospital water suppy is blocked. They are telling that there is problem with the pipes. This promblem is continuing for the past 6 days and they are taking no action to repair it. Everytime we call them they are telling some reasons or other and not getting the problem solved. It is very hard if the chief engineer is not bothered about this and not doing his duty properlypls look into the matter asap

Hello Sir/Madam,

Our current KWA bill, dated[protected], available online shows Rs. 9702 compared to the previous bill amount of Rs. 44. Please see attached copies of current and previous bills.

In the current bill, meter reading jumped from 205 to 512 showing a consumption of 307 KL; where as the normal consumption is only 4 KL. There was over consumption or water leakages during this period.

You are requested to correct this at earliest to enable us to make the payment.

Thanks & Regards

For the last one month we (Some 8 house holds) in ganga lane, k. P. Vallon road, kadavanthara, kochi are facing acute shortage of water supply through kwa supply system.

We have complained to the local kadavanthara kwa office many times orally and in writing, but no action has been taken so far.

The summer is getting bad to worse and the shortage of water is aggravating our condition.

Please arrange to provide necessary solution urgently.

Regards

P. N. Ravindranath rao
Ksheera sagar,
Ganga lane, k. P. Vallon road,
Kadavanthara, kochi 682020
Mob. [protected]
E-mail : [protected]@gmail.com

We are writing to inform you that we are residents of punnakunnam, pulinkunnu, kuttanadu, alappuzha and have been facing the shortage of drinking water for the last 10 months.in fact every member of the society is disturbed on account o[censored]navailability of water supply which is the basic need of every human being. Previously, this problem was also getting into the notice of the kwa edathuva, kuttanadu officer but no remedy was taken by him, so far.

It is further stated that we have a few suggestions to resolve the issue of water shortage in our area.

Water carrying vehicle should be sent at least two times a day from nearby government office to fill empty tanks. A new pipeline should be laid in all streets and proper water supply may be started in our area.

Sir, we have suggestions but you have the authority to implement them and definitely can provide a better solution to our problems regarding the shortage of water in our area. We all request you earnestly to please resolve the aforementioned issue of water shortage in our area.

Your immediate action in this matter is required which would certainly be admired by every member of our society.

I am residing in edathua panchayat, kuttanad taluk. I am staying in a rented house. Water connection and meter is there. But water we are not getting water. Our house consumer number is 471/eda. Our neighbouring house (Consumer no.818/eda) also not getting water. Our well also no water. We are facing great difficulties in our day-to-day needs. So i kindly request you to take the necessary action for the same.

Sir
I am a resident of kottukal panchayat (Under kanjiramkulam section) vide domestic consumer id no - [protected] (Kt7/3569/d). This is my 3rd time complaint regarding the same.. Still we don't get water in our area.in our area night after 12.30 only water coming that also in low pressure and also it's happen in 2 weeks one time so we want to check the water every day midnight because we don't know which day they will pumb the water... We called lots of time in kanjiramkulam office and also the man. Who is handling pumping water in our area but they will not able to tell which day they can send water... It's happening last 1 year.. Please take necessary action to solve this problem and provide water...
Thank you

Respected sir,
We are totally more residing in our attuparambil eravipuram (Kollam) locality. We are facing a severe problem of growing instances of insufficient water supply for the last 5 days in our locality. We have already given many complaints. Kindly am requesting you to look into this matter personally.

If you do the needful then i shall be very much thankful to you.

Thanking you,
Yours faithfully

Desanth s

I am residing under devikulangara panchayat, karthikappally thaluk. There is a situation of water shortage for the last 4 days in our region. Our region comes under kayamkulam water authority. Since there is not even water in the meter pipe also, we are facing great difficulties in our day-to-day needs. So i kindly request you to take the necessary action for the same.

Thanking you

Dear sir

Water leaking in front of house!

Location:thanneerpanthal junction
Cherpulassery road, perinthalmanna, malappuram

Problem:new water pipe connection installed in front of house is leaking, we are seeing since today afternoon.. No municipality water supply since days.
Water leaking with great force, getting wasted.

Please solve urgently.

We are facing water shortage.

Sir,
I have a water connection from thottamon water purification plant, my connection taken from 2.5 inch dia pipe feeding from thottamon towards chakkittampoika road through ranny, ittiappara, valiaparampil padi, chethomkara and kumpipoika. Last 10 days i have no water supply through the water authority pipeline, this is because the valve operater indefinitely closing the valve at valiaparampil padi and refusing our rights to get public water. I observed their personal interests in this operations several times, may be they have personal benefits in this. The private water tankers are exploiting this situations eagerly. Publics are suffering a loat in all summer season because of this illegal valve operation. Here some people getting water everyday some others have no water indefinitely.

I personally meet water authority assistant engineer and raise this compliment several times, but it's of no use, there is no control over valve operater for the officials. Therefore i request your kind intervention in this matter and instruct to stop this illegal activities by the valve operater and protect our rights to get water everyday.

Jacob t george,
Consumer no: clk257
Contact details:[protected]

Respected sir,
My name is reghy john i am from angamaly. I am writing this letten to mention that my neighbour mr george chakattil is not willing to close his drainage waste hose. He is working in municipality so i cannot complaint there. Hehas given his house for rent were 9 people are living. It is about 1 month now he is not closing it. Now bad smell is coming out of it. My wife is pregnant because of this bad smell my wife is vomiting and the mosqito growth os increasing. I dont know where i want to give complaint. Please take necessary action againt this.
Yours faithfully
Reghy john
S/o k. P. Johny
Kaiparambat (H)
Near l. F. Hospital
Angamaly p. O
Pin-683572

Respected sir,
Am writing this complaint to let you know about the noise pollution caused by borewell digging. I belongs to vattiyoorkavu village, Tc 6/557 sobhalayam vattiyoorkavu PO near kundamankadav devi balikalam. Our neighbourhood digging a borewell(less than 50meters from my home) makes noise pollution and it is too irritatable, they started from morning 9am. They are acting against law as it is a property under civil case in high court and munsiff court, also they are doing the same by filling a use able drinking water well which were using for generations. We cant resist this. If we complaint by police, they are financialy rich and have good hold too. Iam in my Msc preperation and my sister is in 10th std. We are not able to study. Also i noticed a news that govt banned digging borewell in trivandrum. Kindly do something to stop this sound pollution, also dust pollution. I am an asthma patient. Could you please take necessary actions regarding this.
Yours faithfully
Sreedevi BT

Water is not there in our area till its 3 days... When i call the operator who is in charge in this area, he is telling that the electricity board has not giving the electricity to generate the machine... What an irresponsiblity is the water authority is doing... The problems is not there for the payment of the water bill... How irresponsible you are... Shame on wai.

Dear sir,

Please note here by informing that the drinking water is keep flowing on road and always wet my compound and fully accumulated in my meter cabin. We had closed our inlet valve for three days and assure the leaks not from our service line. Hence requested to take necessary action from your end. Attached the photograph and necessary details to find the location. Consumer no: e43/2889/d and id no:[protected]...

I am annakutty thomas consumer number ath/351/d &customer id is [protected]. Iam 70 years old and much difficult travel. Hence i request that i may felicitate to remit advance water charges in online. I am ready to remit water charges for 1or more years in advance in online. Kindly make necessary arrangements to remit the water charges for one or more years in advance as online.
Yours faithfully
Annakuttythomas.

We are domestic consumer of kwa aralummoodu, neyyattinkara division. Since last 7-8 months meter reading seems to be 4 times higher than average and reached to aralummoodu kwa office several times since july 2017.

They have been asked to wait till inspection complete and since now no action has been taken. Now due amount incremented to 1k and got disconnection notice from kwa.

There were issues reported against kwa aralummoodu for supplying water illegally to commercial purpose, hence water supply for domestic purpose were limited. We were forced to buy water multiple times for our usage.

No action on the bill or seems to be kind of revenge from the officials and this should be reported to higher authorities.