Claimed

Kerala Water Authority Complaints & Reviews

1
Updated: May 26, 2026
Complaints 687
Resolved
40
Unresolved
647
Contacts

File a complaint to Kerala Water Authority

Having problems with Kerala Water Authority?

File a complaint and get it resolved by Kerala Water Authority customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kerala Water Authority reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sunil Edward
from Angamali, Kerala
Apr 28, 2019
Report
Copy

Address: Mullaparambil House, erumathala Po, Choondy, Aluva, 683112

In aluva, choondy, periyar valley - palamattom road, a pipe line which leads to a house is leaking and lot of wastage happens. The consumer is not interested in repairing it since he is getting water without any issue. This matter was reported to the concerned ae but was in vain. According to her version, it has to be repaired by the consumer. This leakage started 2 months back.
An year back, the same problem arised and as a new resident of this location, i took the initiative and repaired it and paid from my pocket.

Please take necessary action in this regard. For correct location authorities may contact me. My mobile number is [protected].

Sunil edward
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    W
    Wilsonpanakkal
    from Kumta, Karnataka
    Apr 25, 2019
    Report
    Copy

    Address: 673591

    I have got connection sanction on above said consumer number, not yet received actual connection of water for my use. I am getting bill for the last three months showing the details about the usage of water including meter reading. There is no actual water connection from your pipeline to my home till date. I have already paid one bill even though i am not getting a drop of water from your connection.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sreejith Bhadran
      from Mumbai, Maharashtra
      Apr 19, 2019
      Report
      Copy

      Address: pampini,chittar, 689663

      Respected sir
      I am sreejith bhadran, ottathengil house pampini, chittar of pathanamthitta district hereby informing you about water crisis at our place. The problem has reached it's peak since water supply has not been even for once in a week. For past 3 months the same problem is persisting with no much action taken after repeated complaints made.
      Thank you sir
      Hi
      We have applied for Japan drinking water connection months back but they are not considering us and gave connection to people those who applied after us. Please do the needful at the earliest. House is in Keezhara Kannur dist.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chinnu p s
        from Calicut, Kerala
        Apr 9, 2019
        Report
        Copy

        Sir, we are the residents of panachikkal colony, udayamperoor panchayat, ernakulam dist. We are facing acute shortage of drinking water for the last few months. Previously this problem was getting into the notice of the panchayat. But no remedy was taken by them so far. We have no other resources to overcome the crisis. Your immediate action in this matter is required.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jtlukose
          from Salem, Tamil Nadu
          Apr 9, 2019
          Report
          Copy

          Dear sir /madam,

          While travelling to ranni, i have noticed that water is leaking from public water tap located at podipara near plankamon for so many days and no action is taken by concerned department to rectify it. Regret to note that this is happening when people in kerala is facing severe water crisis.

          Request you to take necessary action to rectify the matter.

          Regards
          Lukose
          Our consumer Number is MRD/4130/D. There is an common water tap next to our house. It has broken day before yesterday night and water is flowing from under ground henceforth. Kindly look into the matter immediately and do the needful. Also, we are unable to contact complaint toll free number of KWA, hence this complaint
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            JohnThoma789
            from Hyderabad, Telangana
            Apr 4, 2019
            Report
            Copy

            Address: Charivukalyil House Arukalikal West Vayala PO Adoor, Pathanamthitta District Pin code- 699554, 699554

            Dear sir,

            I'm mr. John thomas, an old man of 74 years living in arukalikal west, vayala po adoor, with wife 70 years and mother aged 93. Since last 1 month, the adoor water municipality is not supplying water for no reasons, we don't have water to drink and to for daily routines. The wells are also dried up. Neighbours too are facing the same challenges. Being old it's very difficult for us to survive in this condition. We have tried all our means to reach out to the water authorities and they just promise every day that they will supply water by evening but all in vain. Hope you can understand our situation and our pain.
            Please, you are the last source of our help, kindly let us know how we have can survive and does the government takes the responsibility of our life.
            Kindly note my address and do the needful at the earliest.
            Looking forward in anticipation.
            Thanking you,

            Yours faithfully
            John thomas
            Charivukalyil house
            Arukalikal west
            Vayala po adoor,
            Pathanamthitta district
            Pin code - 699554
            The supply is irregular in Vellayambalam-Althara regiron. Some days, we don't get a drop of water. While apartments and high-rises get water, houses are facing the crisis. We suspect foul play by authorities.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mano65
              from Punalur, Kerala
              Apr 3, 2019
              Report
              Copy

              Address: Revathy, Kadathoor, K.S Puram, 690544

              With reference to the subject, i had complained one week before but nothing happened. Today when i went to authority and enquired about my complaint and solution, their response was negative and irresponsible (Office of asst. Engineer kwa, oachira).
              I here by requesting to solve the issue as earliest.
              Consumer id: [protected].
              Consumer number: kul/2630/d.
              Kindly provide advance payment option through online.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jithinjoy68
                from Punalur, Kerala
                Mar 29, 2019
                Report
                Copy

                Address: 680542

                Sir

                I am a customer of kwa residing in kunnamkulam area. This complaint is to draw your attention on some irresponsibilities of those staffs who aren't updating my spot bill details. Because of this i couldn't pay my bill through online. Moreover the office is 12 kilometers long from my house so i have to give 40 to 50 rupees as bus fair extra each time. I hope that you can fix this issue as soon as possible
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pradeepdeccan
                  from Idukki, Kerala
                  Mar 29, 2019
                  Report
                  Copy

                  Address: Pranavam,kudicodu,vakkanadu(po),kollam(Dist),kerala(state), 691509

                  Sir.. Me send two three complaints in this cell... But not respond... So it's my last complaint for this cell. Otherwise me go to court... Sir.. My name is pradeep j.. Am from kerala state, kollam district, kottarakkara taluk, kareepra village., kudicode ward,.. I have a water connection.. But not water in this season.. Not water for drinking and any others for one week... So me complaint kwa whatsapp group and in this cell... Not respond i two cells.. Sir so please give your solutions.. Me wait for your reply..
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sreebalaji@kiran
                    Mar 29, 2019
                    Report
                    Copy

                    Address: Madathara, kollayil, Kollam, Kerala, 691541

                    Dear sir,

                    We are paying timely water bills without getting a single drop of water.
                    Please take immediate action against this. We complaining many times but no effective action. Under madathara water authority office, kollayil to sathyamangalam line suffering this unavailability of water from a very long time. Officers are not listening our requests and not taking any action. Please help us...

                    Sincerely
                    Kiran
                    Direct water supply stopped.Tanks located 2nd level.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Biji Gopinathan
                      from Thiruvananthapuram, Kerala
                      Mar 28, 2019
                      Report
                      Copy

                      In varkala area (Rote-062-64) near govt ayurveda hospital water suppy is blocked. They are telling that there is problem with the pipes. This promblem is continuing for the past 6 days and they are taking no action to repair it. Everytime we call them they are telling some reasons or other and not getting the problem solved. It is very hard if the chief engineer is not bothered about this and not doing his duty properlypls look into the matter asap
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        venu_cs
                        Mar 25, 2019
                        Report
                        Copy

                        Address: Jaya Nivas, NH Road, Desom PO, Aluva, Kerala, Ernakulam, Kerala, 683102

                        Hello Sir/Madam,

                        Our current KWA bill, dated[protected], available online shows Rs. 9702 compared to the previous bill amount of Rs. 44. Please see attached copies of current and previous bills.

                        In the current bill, meter reading jumped from 205 to 512 showing a consumption of 307 KL; where as the normal consumption is only 4 KL. There was over consumption or water leakages during this period.

                        You are requested to correct this at earliest to enable us to make the payment.

                        Thanks & Regards
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ravindranath rao
                          from Chennai, Tamil Nadu
                          Mar 20, 2019
                          Report
                          Copy

                          Address: Ernakulam, Kerala, 682020

                          For the last one month we (Some 8 house holds) in ganga lane, k. P. Vallon road, kadavanthara, kochi are facing acute shortage of water supply through kwa supply system.

                          We have complained to the local kadavanthara kwa office many times orally and in writing, but no action has been taken so far.

                          The summer is getting bad to worse and the shortage of water is aggravating our condition.

                          Please arrange to provide necessary solution urgently.

                          Regards

                          P. N. Ravindranath rao
                          Ksheera sagar,
                          Ganga lane, k. P. Vallon road,
                          Kadavanthara, kochi 682020
                          Mob. [protected]
                          E-mail : [protected]@gmail.com
                          I had received a massive bill amount of Rs. 1723 (bill no. 44904986 consumer no. MOD/3859/N) dated 13/02/2019 and without any proper enquiry and prior information they had changed the category to non domestic from domestic. So please take necessary steps towards my complaint.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Christin Chacko
                            from Chennai, Tamil Nadu
                            Mar 18, 2019
                            Report
                            Copy

                            Address: KWA,Edathuva,Alappuzha,Kerala, 688504

                            We are writing to inform you that we are residents of punnakunnam, pulinkunnu, kuttanadu, alappuzha and have been facing the shortage of drinking water for the last 10 months.in fact every member of the society is disturbed on account o[censored]navailability of water supply which is the basic need of every human being. Previously, this problem was also getting into the notice of the kwa edathuva, kuttanadu officer but no remedy was taken by him, so far.

                            It is further stated that we have a few suggestions to resolve the issue of water shortage in our area.

                            Water carrying vehicle should be sent at least two times a day from nearby government office to fill empty tanks. A new pipeline should be laid in all streets and proper water supply may be started in our area.

                            Sir, we have suggestions but you have the authority to implement them and definitely can provide a better solution to our problems regarding the shortage of water in our area. We all request you earnestly to please resolve the aforementioned issue of water shortage in our area.

                            Your immediate action in this matter is required which would certainly be admired by every member of our society.
                            Water is leaking from a public tap in Ambalamukku - Vayalikkada road. It is before reaching Vayalikkada Junction (when you go from Ambalamukku to Vayalikkada), after Chittalloor temple. It has been weeks since the leakage started.
                            ഇടുക്കി ജില്ലയിൽ തൊടുപുഴ കുമ്പംകല്ല് ഭാഗത്ത് 17 വാർഡിൽ സ്വകാര്യ വ്യക്തിയുടെ വീട്ടിൽ ശുദ്ധ ജലം രാത്രി സമയങ്ങളിൽ പൂർണമായും പകൽ സമയങ്ങളിൽ ഭാഗികമായും പാഴാക്കുന്നത് അധികൃതരുടെ സ്രെദ്ദയിൽപ്പ�... കൃത്യമായി സ്ഥലത്തെക്കു�... വിവരം [protected] എന്ന നമ്പറിൽ വിളിച്ചാൽ ലഭിക്കും
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              roshen1987
                              from Mumbai, Maharashtra
                              Mar 14, 2019
                              Report
                              Copy

                              Address: Chennamkara House,Near St.George Church,Edathua, 689573

                              I am residing in edathua panchayat, kuttanad taluk. I am staying in a rented house. Water connection and meter is there. But water we are not getting water. Our house consumer number is 471/eda. Our neighbouring house (Consumer no.818/eda) also not getting water. Our well also no water. We are facing great difficulties in our day-to-day needs. So i kindly request you to take the necessary action for the same.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Asha shyju
                                from Badagara, Kerala
                                Mar 13, 2019
                                Report
                                Copy

                                Sir
                                I am a resident of kottukal panchayat (Under kanjiramkulam section) vide domestic consumer id no - [protected] (Kt7/3569/d). This is my 3rd time complaint regarding the same.. Still we don't get water in our area.in our area night after 12.30 only water coming that also in low pressure and also it's happen in 2 weeks one time so we want to check the water every day midnight because we don't know which day they will pumb the water... We called lots of time in kanjiramkulam office and also the man. Who is handling pumping water in our area but they will not able to tell which day they can send water... It's happening last 1 year.. Please take necessary action to solve this problem and provide water...
                                Thank you
                                There has been no water in our area at anchal for past 10 days. Things are becoming very difficult. Kindly rectify the issue as soon as possible.
                                Thank you
                                In our home water is not coming in force very less water was coming near the house water is coming very force so please come and check our water supply line
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  desanth
                                  Mar 12, 2019
                                  Report
                                  Copy

                                  Address: Kollam, Kerala

                                  Respected sir,
                                  We are totally more residing in our attuparambil eravipuram (Kollam) locality. We are facing a severe problem of growing instances of insufficient water supply for the last 5 days in our locality. We have already given many complaints. Kindly am requesting you to look into this matter personally.

                                  If you do the needful then i shall be very much thankful to you.

                                  Thanking you,
                                  Yours faithfully

                                  Desanth s
                                  Im a bsnl employee from ponkunnam sir there is no water supply for the 2 week we are tottally confuced and i told that the matter about this situation to the employee of water authority and he does not takes any decisions and solution for this present situation sir we are three families are living in this quarters
                                  My house is in peyad. Two years before one staff from yours wrongly billed 50000 for me. I complained in respective department but still no action taken. Please contact or advise me what to do.
                                  poppins videos's reply, Mar 14, 2019
                                  No response to my complaint regarding kerala water bill.
                                  poppins videos's reply, Mar 14, 2019
                                  Wrong meter reading done and complaint still not solved
                                  I reside in Perunthuruthy, Pazhanji, Kaattakampal panchayat, thrissoor district, Kerala.
                                  The water supply is very irregular and is being supplied once in a week. I request you to look in to this issue.
                                  Thank you
                                  Sir,

                                  I had paid my Waterbill thru online payment on 11th March, 2019. But I didn't get the receipt, at the same time the amount had debited form my Bank account. Please look into this matter and do the needful
                                  Helpful
                                  Found this helpful?
                                  4 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abinash Sabu
                                    Mar 11, 2019
                                    Report
                                    Copy

                                    Address: 690547

                                    I am residing under devikulangara panchayat, karthikappally thaluk. There is a situation of water shortage for the last 4 days in our region. Our region comes under kayamkulam water authority. Since there is not even water in the meter pipe also, we are facing great difficulties in our day-to-day needs. So i kindly request you to take the necessary action for the same.

                                    Thanking you
                                    I am domestic consumer . But with in three year a huge amount is charged from me as water charge. I used water for my domestic purpose only. But the sasthamcotta water authority charged unreasonsble amount as water charge from me with in years without checking my water metre.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      Jewel Raj Zachariah
                                      from Malappuram, Kerala
                                      Mar 8, 2019
                                      Report
                                      Copy

                                      Address: Thanneerpanthal, Cherpulassery road, 679322

                                      Dear sir

                                      Water leaking in front of house!

                                      Location:thanneerpanthal junction
                                      Cherpulassery road, perinthalmanna, malappuram

                                      Problem:new water pipe connection installed in front of house is leaking, we are seeing since today afternoon.. No municipality water supply since days.
                                      Water leaking with great force, getting wasted.

                                      Please solve urgently.

                                      We are facing water shortage.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        shibuthanni
                                        from Neyyattinkara, Kerala
                                        Mar 8, 2019
                                        Report
                                        Copy

                                        Address: Than importing house, Chellackadu P. O, Ranny, Pathanamthitta, Kerala

                                        Sir,
                                        I have a water connection from thottamon water purification plant, my connection taken from 2.5 inch dia pipe feeding from thottamon towards chakkittampoika road through ranny, ittiappara, valiaparampil padi, chethomkara and kumpipoika. Last 10 days i have no water supply through the water authority pipeline, this is because the valve operater indefinitely closing the valve at valiaparampil padi and refusing our rights to get public water. I observed their personal interests in this operations several times, may be they have personal benefits in this. The private water tankers are exploiting this situations eagerly. Publics are suffering a loat in all summer season because of this illegal valve operation. Here some people getting water everyday some others have no water indefinitely.

                                        I personally meet water authority assistant engineer and raise this compliment several times, but it's of no use, there is no control over valve operater for the officials. Therefore i request your kind intervention in this matter and instruct to stop this illegal activities by the valve operater and protect our rights to get water everyday.

                                        Jacob t george,
                                        Consumer no: clk257
                                        Contact details:[protected]
                                        Mar 08, 2019
                                        Updated by shibuthanni
                                        My contact no [protected]
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit