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Kerala Water Authority Complaints & Reviews

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Updated: May 26, 2026
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Kerala Water Authority reviews & complaints page 17

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R
Reghy john
from Idukki, Kerala
Mar 8, 2019
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Address: KAIPRAMBAT HOUSE, , NEAR LITTLE FLOWER HOSPITAL ANGAMALY, 683572

Respected sir,
My name is reghy john i am from angamaly. I am writing this letten to mention that my neighbour mr george chakattil is not willing to close his drainage waste hose. He is working in municipality so i cannot complaint there. Hehas given his house for rent were 9 people are living. It is about 1 month now he is not closing it. Now bad smell is coming out of it. My wife is pregnant because of this bad smell my wife is vomiting and the mosqito growth os increasing. I dont know where i want to give complaint. Please take necessary action againt this.
Yours faithfully
Reghy john
S/o k. P. Johny
Kaiparambat (H)
Near l. F. Hospital
Angamaly p. O
Pin-683572
+1 videos
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    Sreedevi bt
    from Chennai, Tamil Nadu
    Mar 7, 2019
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    Address: SOBHALAYAM, TC NO 6/557, ELIPPODE, 695013

    Respected sir,
    Am writing this complaint to let you know about the noise pollution caused by borewell digging. I belongs to vattiyoorkavu village, Tc 6/557 sobhalayam vattiyoorkavu PO near kundamankadav devi balikalam. Our neighbourhood digging a borewell(less than 50meters from my home) makes noise pollution and it is too irritatable, they started from morning 9am. They are acting against law as it is a property under civil case in high court and munsiff court, also they are doing the same by filling a use able drinking water well which were using for generations. We cant resist this. If we complaint by police, they are financialy rich and have good hold too. Iam in my Msc preperation and my sister is in 10th std. We are not able to study. Also i noticed a news that govt banned digging borewell in trivandrum. Kindly do something to stop this sound pollution, also dust pollution. I am an asthma patient. Could you please take necessary actions regarding this.
    Yours faithfully
    Sreedevi BT
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      Arun Łôpëž
      Mar 4, 2019
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      Address: nedumpara kallayam road enikkara karakulam p.o, Thiruvananthapuram, Kerala, 695564

      Water is not there in our area till its 3 days... When i call the operator who is in charge in this area, he is telling that the electricity board has not giving the electricity to generate the machine... What an irresponsiblity is the water authority is doing... The problems is not there for the payment of the water bill... How irresponsible you are... Shame on wai.
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        A
        AnnakuttyThomas
        from Mahe, Kerala
        Mar 1, 2019
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        Address: Kottyam,Kerala, Kottayam, Kerala
        Website: Kerala Water Authority

        I am annakutty thomas consumer number ath/351/d &customer id is [protected]. Iam 70 years old and much difficult travel. Hence i request that i may felicitate to remit advance water charges in online. I am ready to remit water charges for 1or more years in advance in online. Kindly make necessary arrangements to remit the water charges for one or more years in advance as online.
        Yours faithfully
        Annakuttythomas.
        Mar 01, 2019
        Updated by AnnakuttyThomas
        I am Annakutty Thomas consumer number Ath/351/D and customer id is [protected].I am 70 years old and much difficult to travel.Hence I humbly request that I may felicitate to remit advance water charges as in online.I am willing to remit the water charges for one or more years as in online.Kindly make necessary arrangements to remit the water charges for one or more years in advance as online.
        yours faithfully,
        Annakutty Thomas
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          Nishad Abdul Azeez
          from Thiruvananthapuram, Kerala
          Feb 28, 2019
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          Address: Vazhimukku, Balaramapuram, 695501

          We are domestic consumer of kwa aralummoodu, neyyattinkara division. Since last 7-8 months meter reading seems to be 4 times higher than average and reached to aralummoodu kwa office several times since july 2017.

          They have been asked to wait till inspection complete and since now no action has been taken. Now due amount incremented to 1k and got disconnection notice from kwa.

          There were issues reported against kwa aralummoodu for supplying water illegally to commercial purpose, hence water supply for domestic purpose were limited. We were forced to buy water multiple times for our usage.

          No action on the bill or seems to be kind of revenge from the officials and this should be reported to higher authorities.
          Feb 28, 2019
          Updated by Nishad Abdul Azeez
          Old reading
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            M
            marcopolo
            from Kottayam, Kerala
            Feb 26, 2019
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            Address: Collecterate, Kottayam, Kottayam, Kerala

            Sir, i am a resident of padinjarenada, kumaranallur, kotayam, kerala. I was in touch with various offices of the water authority in the district and i have even posted a complaint in the facebook account of jilla vikasana samity, kottayam. Earlier also they were not supplying water for more than eight years. The supply was restored after volley of correspondence and there was water during rainy season. Now for more than two months we are not getting a drop of water. Now since our well is dry i am depending on private water supply agency which is very costly. Last week i have paid rs.1300/- for 7000 liters of water and again i may have to get water from such private agency as the well cannot hold water for a longer period.in the circumstances i would request your goodself to kindly do the needful so that i may get water for which i am forced to pay even when no water is supplied.
            S. Sasikumar, ashadam, padinjarenada, kumaranallur, kottayam, kerala.
            (Residence association house no. 68 a -
            My consumer no. Is kmo/22/d - mob. No. [protected]
            Mar 05, 2019
            Updated by marcopolo
            Sir, No action has been taken so far. I am in constant touch with the water authority offices in Kottayam, but no one seems to be interested in solving the problem. I understand that many of my neighbors have also submitted complaints on the issue. Please do the needful urgently.
            Mar 22, 2019
            Updated by marcopolo
            Few persons from the water authority along with the municipal councilor visited the area few days back. But no action seems to be taken, it was also reported that recently some valves were put in the water line in question to help some individual consumers and thereby blocking water supply to others. If this is so, it is a serious matter and action needs to be taken to clear the blocks. Please direct the authority to take appropriate action so that we get water.
            Apr 14, 2019
            Updated by marcopolo
            The Asst.Engr. and his team visited the site again and after inspection instructed me to change the water pipe line from the existing GI pipe to PVC and also the water meter. Although I knew this was not the remedy I have replaced the pipeline which cost me Rs.7500/- They have now reduced the water supply to this line and no water is coming to my tap. The only solution would be to block the water at the required places and release the same at sufficient quantity and pressure at regular intervals so that every body gets water. For the last two or three days they are releasing water in very small quantity so that residents in low lying areas get 2 or 3 buckets of water. We are remitting water charges as everyone else and it is our right to get water as everybody else. If the Authority responsible for water supply is unable to solve the problem immediately, the officers who forced me to incur unnecessary expenditure towards replacing the pipes and water meter may be directed to return the expenditure I have incurred in this connection.
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              A
              Ajish Alexander
              from Ernakulam, Kerala
              Feb 23, 2019
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              Address: Thiruvalla-Kumbazha Hwy, Pullad, Kerala 689548, Pathanamthitta, Kerala, 689613

              In our area (Irumbukuzhy area). We used to get water once in a week but before few months we only get water once in15 days. But nowadays, it has been almost 3 weeks since we got water. This is not fair! Or else we won't pay the bill. The operator supplies water if we offer some money. Atleast supply water once in 10 days. We face severe water shortage.
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                A
                Asha shyju
                from Badagara, Kerala
                Feb 20, 2019
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                Dear sir
                I am a resident of Kottukal Panchayat (Under Kanjiramkulam Section) Vide Domestic Consumer ID No - [protected](KT7/3569/D) . There is often Inadequate -Low Pressure & irregular Supply of Water in this line since last 1 year . May One to two week we don't get water even they provide water supply that time is too late like midnight around 1.O'clock with low pressure(here lots of family have the same problem) .Despite raised verbal complaints lots of time in water authority Kanjiramkulam office, no proper action were taken by them to resolve this problem. So please take necessary action to solve this issue as soon as possible.
                I have got a spot bill on 29/1/19. I have been trying to pay the bill online. it shows that bill will be available only after 3 days from getting the spot bill. Even today, 09/02/19 it showed the same message.

                So, You will not have right to charge fine even if i am delayed in paying the bill.

                Noor Mohamed
                consumer number KDV/681/D
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                  R
                  R N Nair
                  from Malappuram, Kerala
                  Feb 19, 2019
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                  Address: 683513

                  Water supply line broken near poosaripady, njarakkat road kizhekkepram.
                  House affected - vara no 54.
                  This was discovered early this morning. Yesterday evening some kseb workers had worked in this area and the water leakage is just below the electric pole.
                  Subsequently complaint was made on phone to north parur kwa office 3 times. No action has been taken so far.
                  Feb 19, 2019
                  Updated by R N Nair
                  Kerala Water Authority North Parur, Poosaripady. Residents Association no. Vara 54, House No. 19 / 196
                  Consumer No. NPR/ 3985/ D Consumer ID [protected]

                  Complaint to the KWA Nirth Parur Office 4 times today. No water supply to house since morning.
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                    S
                    Subramanian Velayudhan
                    from Kanchipuram, Tamil Nadu
                    Feb 16, 2019
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                    Address: Ernakulam, Kerala, 682026

                    We have complained to kaloor wa office about non supply of water to our house cons no. E49/4613/d - girija subramanian) on 5-2-2019 for which nobody has responded till now. The asked us to repair with our plumber and we have checked our connection with a plumber and they said there is no problem for inside connection. When we call they say they will come today. This reply we are receiviing for the past 11 days. Please find a solution fro this.
                    Con.No.PNY/258/D M.Nirmala, coming under KWA Peechi, Panancherry panchayat

                    Water supply to our area vadakkumppadam Edappalam, is stopped from the last Thursday onwards, an immediate action to restore the water supply from your side expected.
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                      S
                      Sadan PS
                      from Alappuzha, Kerala
                      Feb 15, 2019
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                      Resolved

                      Address: Ernakulam, Kerala, 682030

                      Consumer no [protected]
                      Meter nosj 16913
                      Tkk/2248/d

                      This current month reading is input as 1576 and the last month reading shown as 1580. The amount is ₹208 for the current month. Last month also, incorrect reading is taken.

                      Please look into this, get this corrected and arrange to issue me a correct bill to enable me to pay the bill.
                      Thanks
                      Feb 26, 2019
                      Complaint marked as Resolved 
                      I personally visited the office and resolved the issue.
                      Feb 26, 2019
                      Updated by Sadan PS
                      Resolved
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                        V
                        VCPoulose
                        from Chennai, Tamil Nadu
                        Feb 12, 2019
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                        Address: Ernakulam, Kerala

                        I have a water connection under consumer no vlm/924/d (Domestic). The reading was shown as 639 on 25/7/2017. Thereafter the reading was not recorded till 25/7/18 showing the reason as "not clear" due to water vapour inside the meter. However on 24.9.18 the reading was noted as 903 and consumption as "2". On 29 nov 18 the amount due for payment after deducting the balance amount of credit available with kwa of rs 303/- is recorded as rs 1325/-. The fact is that no one was staying in the house for a long time of about three years and there was hardly any water consumption.
                        It is interesting to note that the reading noted subsequently on 23.1.19 is "0" showing the reason once again as "not clear".
                        Keeping in view of the above it is requested to record the actual consumption and charge accordingly only.
                        It is also requested to consider opening of the meter box, clear the water vapour contents and take the reading correctly and re-calculate the actual consumption instead of "2" due to reading "not clear"
                        .
                        I have paid my water bill but didnot get the reciept. Pls send it through mail. [protected]@gmail.com
                        my name is JOHN M E.
                        Consumer Id: [protected]
                        Consumer no: NRD/1021/D
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                          thampiks
                          from Mavelikara, Kerala
                          Feb 12, 2019
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                          Address: Thrissur, Kerala

                          I am a consumer under waterworks sub division thrissur as per the above mentioned consumer number. I am not getting water for the past four months to my house. A leakage under the tiled portion of the road of thrissur corporation has been noticed and the same has been reported to assistant enginner kwa, section no.2, thrissur. But no action has been taken to rectify the leakage and to restore the water supply to my house.
                          Con.No.PNY/258/D M.Nirmala, coming under KWA Peechi, Panancherry panchayath

                          Water supply to our area, Vadakkumppadam Edappalam, is stopped from last Thursday onwards, an immediate action to restore the supply, from your side is expected
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                            S
                            Sudhakar60
                            from Ernakulam, Kerala
                            Feb 11, 2019
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                            Address: 695023

                            My last bill amount is rs 550 the amount has been paid on 11 feb 2019. The previous month billing amount has been as under
                            Dec 18 - rs 114
                            Oct 18 - rs 114
                            Aug 18 - rs 139
                            Based on the above consumption pattern the metering amount of rs 550 for the last months is very very high and abnormal.
                            I have anyway paid the amount of rs 550, request you to kindly look into the matter and adjust in subsequent billing.
                            Thanking you
                            Sudhakar
                            E mail : [protected]@gmail.com
                            Mobile : [protected]
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                              A
                              Aawaas
                              Feb 3, 2019
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                              Address: Kannur, Kerala, 670001

                              Hi
                              Since january we consuming mudmix water in every supply from kwa.
                              The storage tank are being destroy with mud. It resulted the taps and bathroom systems also.

                              Kindly take necessary action on above said issue and inform us once the problem fixed for ever.

                              My consumer no: knr/9738/d
                              Location:thavackara, kannur town 670001
                              Near malabar residency, behind royal omars

                              Thanking you and awaiting your early replay.
                              Dear Sir/Madam,

                              We didn't get regularly drinking water from Kerala Water Authority, May be water coming only 6 to 7 times in a year. So Please Solve the problems as soon as possible

                              From,
                              ACHAMMA
                              (KWA Consumer No: PNN/91/D OR [protected] @ Kunnamkulam - Thrissur Dt - Kerala)
                              Mob:[protected]Nizar Pappali)
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                                E
                                Esther Thomas Camoens
                                from Palackattumala, Kerala
                                Jan 30, 2019
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                                There is no water supplied to my area - parambithara road, panampilly nagar for the last 3 days. As we don’t have bore water or other sources of water supply, we solely depend on corporation water for our basic needs, it is very difficult for a common man. There is no notice in the newspaper reg the same. Kindly look into the matter at the earliest.
                                Water leaking from Bilathikulam road in front of RK gas godown in Calicut
                                My consumer id is [protected] i cannot pay my water bill online it showing a error bill under processing will be available after 3 days of spot bill .please do the need full
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                                  Abin Mathews
                                  from Mumbai, Maharashtra
                                  Jan 24, 2019
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                                  Address: Ernakulam, Kerala, 683106

                                  Public tap remains idle for the past couple of weeks, which had affected the lives of people in the neighborhood awkwardly.

                                  Around 25-30 families are completely depending upon the same tap for there day to day domestic needs.

                                  Hence request you to intervene in the same and to fix the same at earliest.

                                  Location of the tap: vidakuzha - muttom road, thaikattukara p. O, vidakuzha
                                  We are not getting water for last four days in karyavattom pinakkattukonam area. We called AE of pongummodu section. He is telling that you will get water tomorrow always. Please take action ASAP as we are depending on corporation water for our daily needs.
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                                    Binil Paul
                                    from Ozhukarai, Puducherry
                                    Jan 21, 2019
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                                    Address: Ernakulam, Kerala, 682030

                                    Water leaking two places in front of my house
                                    Too much pressure of water
                                    Looks like a good fountain
                                    If you put lights it will look better and attract tourists also
                                    Many times informed local water authorities staff but they have no interest
                                    Please feel free to visit
                                    Recca valley
                                    Opp recca heights flats
                                    Kakkanad
                                    Ernakulam
                                    Phone [protected][protected]
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                                      M
                                      Machu1987
                                      from Mumbai, Maharashtra
                                      Jan 17, 2019
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                                      Address: Ernakulam, Kerala

                                      Consumer number - tkk/13574/d
                                      Meter number - j12295
                                      Bill number[protected]

                                      I recieved a bill of 792 rs for a house which was in closed state for 3 months. There were no information on the consumption details or previous reading information in the bill.

                                      Request you to waver the bill along with taking action on the agent who given the bill. I am ready to go for any extreme for justice and will do the same till i get justice on this issue..

                                      Call me for any questions [protected]
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                                        P
                                        Pillai T.N.
                                        from Attingal, Kerala
                                        Jan 17, 2019
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                                        Location ernakulam south, purushu menon road, opp railway station

                                        Sir

                                        I have 3 connections within the compound serving 3 rented properties. There is no water for years

                                        1) the ref numbers affected are as follows ;-
                                        E38/93n ([protected]) n g krishna kumari
                                        E38/94n ([protected]) n g krishna kumari
                                        E38/96n gangadharan pillai (Father)
                                        2) the tenants refused to pay the water bills and as result i had to settle the revenue recovery bill for e38/93n
                                        3) due to no water situation, dmrc - kochi vacated the premises.
                                        4) sir - when we come from overseas, 15-20 years back, also same problem existed. We had to buy tanker water and still pay the water bill,
                                        5) when this was taken up with kwa years before, a contractor was allocated and we paid rs 28000 charges for cutting the road to link with a new line. It was a waste still no water then and now
                                        6) meter reading, if at all any was very minor due to air in the line. I enquired surrounding residents, all face the same situation.
                                        I would appreciate some engineer's looked into this for early solution.
                                        We are residents of chennai and we came down here to settle the revenue recovery
                                        We shall certainly pay all bills, but provide us water

                                        Regards

                                        T n pillai for n g krishna kumari (Wife)
                                        Ex. Director / etisalat - uae
                                        Mob [protected]

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                                        The pipe line to this house appears to b leaking which is visible from the road, for more than 1 week. Plenty of fresh water is being wasted. Even after informing the concerned House owner, no action is taken yet. Pls take immediate and necessary action regarding this and a pix wastage of recious water.
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