Kerala Water Authority Complaints & Reviews

In our area (Irumbukuzhy area). We used to get water once in a week but before few months we only get water once in15 days. But nowadays, it has been almost 3 weeks since we got water. This is not fair! Or else we won't pay the bill. The operator supplies water if we offer some money. Atleast supply water once in 10 days. We face severe water shortage.

Dear sir
I am a resident of Kottukal Panchayat (Under Kanjiramkulam Section) Vide Domestic Consumer ID No - [protected](KT7/3569/D) . There is often Inadequate -Low Pressure & irregular Supply of Water in this line since last 1 year . May One to two week we don't get water even they provide water supply that time is too late like midnight around 1.O'clock with low pressure(here lots of family have the same problem) .Despite raised verbal complaints lots of time in water authority Kanjiramkulam office, no proper action were taken by them to resolve this problem. So please take necessary action to solve this issue as soon as possible.

Water supply line broken near poosaripady, njarakkat road kizhekkepram.
House affected - vara no 54.
This was discovered early this morning. Yesterday evening some kseb workers had worked in this area and the water leakage is just below the electric pole.
Subsequently complaint was made on phone to north parur kwa office 3 times. No action has been taken so far.

We have complained to kaloor wa office about non supply of water to our house cons no. E49/4613/d - girija subramanian) on 5-2-2019 for which nobody has responded till now. The asked us to repair with our plumber and we have checked our connection with a plumber and they said there is no problem for inside connection. When we call they say they will come today. This reply we are receiviing for the past 11 days. Please find a solution fro this.

Consumer no [protected]
Meter nosj 16913
Tkk/2248/d

This current month reading is input as 1576 and the last month reading shown as 1580. The amount is ₹208 for the current month. Last month also, incorrect reading is taken.

Please look into this, get this corrected and arrange to issue me a correct bill to enable me to pay the bill.
Thanks...

I have a water connection under consumer no vlm/924/d (Domestic). The reading was shown as 639 on 25/7/2017. Thereafter the reading was not recorded till 25/7/18 showing the reason as "not clear" due to water vapour inside the meter. However on 24.9.18 the reading was noted as 903 and consumption as "2". On 29 nov 18 the amount due for payment after deducting the balance amount of credit available with kwa of rs 303/- is recorded as rs 1325/-. The fact is that no one was staying in the house for a long time of about three years and there was hardly any water consumption.
It is interesting to note that the reading noted subsequently on 23.1.19 is "0" showing the reason once again as "not clear".
Keeping in view of the above it is requested to record the actual consumption and charge accordingly only.
It is also requested to consider opening of the meter box, clear the water vapour contents and take the reading correctly and re-calculate the actual consumption instead of "2" due to reading "not clear"
.

I am a consumer under waterworks sub division thrissur as per the above mentioned consumer number. I am not getting water for the past four months to my house. A leakage under the tiled portion of the road of thrissur corporation has been noticed and the same has been reported to assistant enginner kwa, section no.2, thrissur. But no action has been taken to rectify the leakage and to restore the water supply to my house.

My last bill amount is rs 550 the amount has been paid on 11 feb 2019. The previous month billing amount has been as under
Dec 18 - rs 114
Oct 18 - rs 114
Aug 18 - rs 139
Based on the above consumption pattern the metering amount of rs 550 for the last months is very very high and abnormal.
I have anyway paid the amount of rs 550, request you to kindly look into the matter and adjust in subsequent billing.
Thanking you
Sudhakar
E mail : [protected]@gmail.com
Mobile : [protected]

Hi
Since january we consuming mudmix water in every supply from kwa.
The storage tank are being destroy with mud. It resulted the taps and bathroom systems also.

Kindly take necessary action on above said issue and inform us once the problem fixed for ever.

My consumer no: knr/9738/d
Location:thavackara, kannur town 670001
Near malabar residency, behind royal omars

Thanking you and awaiting your early replay.

There is no water supplied to my area - parambithara road, panampilly nagar for the last 3 days. As we don’t have bore water or other sources of water supply, we solely depend on corporation water for our basic needs, it is very difficult for a common man. There is no notice in the newspaper reg the same. Kindly look into the matter at the earliest.

Public tap remains idle for the past couple of weeks, which had affected the lives of people in the neighborhood awkwardly.

Around 25-30 families are completely depending upon the same tap for there day to day domestic needs.

Hence request you to intervene in the same and to fix the same at earliest.

Location of the tap: vidakuzha - muttom road, thaikattukara p. O, vidakuzha

Water leaking two places in front of my house
Too much pressure of water
Looks like a good fountain
If you put lights it will look better and attract tourists also
Many times informed local water authorities staff but they have no interest
Please feel free to visit
Recca valley
Opp recca heights flats
Kakkanad
Ernakulam
Phone [protected][protected]

Consumer number - tkk/13574/d
Meter number - j12295
Bill number[protected]

I recieved a bill of 792 rs for a house which was in closed state for 3 months. There were no information on the consumption details or previous reading information in the bill.

Request you to waver the bill along with taking action on the agent who given the bill. I am ready to go for any extreme for justice and will do the same till i get justice on this issue..

Call me for any questions [protected]

Location ernakulam south, purushu menon road, opp railway station
—
Sir

I have 3 connections within the compound serving 3 rented properties. There is no water for years

1) the ref numbers affected are as follows ;-
E38/93n ([protected]) n g krishna kumari
E38/94n ([protected]) n g krishna kumari
E38/96n gangadharan pillai (Father)
2) the tenants refused to pay the water bills and as result i had to settle the revenue recovery bill for e38/93n
3) due to no water situation, dmrc - kochi vacated the premises.
4) sir - when we come from overseas, 15-20 years back, also same problem existed. We had to buy tanker water and still pay the water bill,
5) when this was taken up with kwa years before, a contractor was allocated and we paid rs 28000 charges for cutting the road to link with a new line. It was a waste still no water then and now
6) meter reading, if at all any was very minor due to air in the line. I enquired surrounding residents, all face the same situation.
I would appreciate some engineer's looked into this for early solution.
We are residents of chennai and we came down here to settle the revenue recovery
We shall certainly pay all bills, but provide us water

Regards

T n pillai for n g krishna kumari (Wife)
Ex. Director / etisalat - uae
Mob [protected]

Reply
Forward

There is no water supply in vazhathope pachayath for two weeks. So people need to look upon other water sources and it is very much frustrating. Elder grandparents in my home are facing much difficulty in these issue and we are forced to dind other water sources. Even if water supply is not available, water bill is given without delay. So what is the relevence of this government water supply systen if it is not availabe. So i would like to ensure immediate action against this issue.

We got a water connection in muttom area of cheppad panchayat under haripad section.in our ancestor house, mannoor thekkethil, muttom, haripad. We stay permanently in ernakulam and visits muttom once in a while. About one month back i wanted to visit muttom,, but from neighbors we came to know that there is no water for more than 2 months. I spoke to the ae who told some problem in the bore well and is being resolved and will be normal in one week time. Today[protected] from neighbors it is noticed that problem is is yet to be resolved and postponed my visit again.
Then i contacted asdt executive engineer to know the likely date of restoration sri. Jayaprakash, (Mob.[protected]). His way of talk was highly indifferent and disconnected the telephone telling that some visitorsare sitting in front of him which is not expected from an officer.
Then i spoke to executive engineer, alappuzha who was very cordial and agreed to resolve the issue at the earliest.

Kindly do the needful to restore the service and advice aee to be more cordial to customers.

With regards,
M. Haridasan
[protected]

¬¬consumer complaint dated[protected]
Cons name n g krishna kumari
Cons. No [protected] e38/93/n non domestic
Address n g krishna kumari (Mrs)
38/226, ground floor, deepethi
Karshaka road, ernakulam, cochin - 682016

Permanet address af 2238, 6 th street, 11 th main road
Annanagar, chennai - 600040
[protected]@gmail.com mob [protected]
Sub no water in the line, yet huge bill1
1) the subject service has been disconnected for sometimserci e and the meter was found hanging outside the main door hung in a plastic cover
2) the enq revealed that the service is disconnected due to non payment.
3) the tennant who occupied the premises had to vacate the premises due to "no water"
4) for the same reason of no water, we had disconnected another service e38/97/n from[protected], in the adjacent building leased to dmrc
5) we had suffered due to no water for 20 plus years and have made many representations, even to the then cm, but of no avail.
6) today, one can see the buildings are served from neighbours well, pumps are installed to lift water to tanks.
7) we are senior citizens, very much law abiding people. We request the concerned, not to charge us for water, when there was no supply. Our houses are atleast 5 feet high from surrounding houses.
8) now, understood, revenue recovery procedures are on? Why? The subject house is locked up for morethan a year.
9 we shall pay for the water consumed if any - kindly review to settle the bill
Yours sincerly
N g krishna kumari mob [protected]

Sir,
Excise complex painavu, kuyilimala water supply complaint about 10 days.in this complex 3 offices functioning and 35 employees worked and also 4 staff quarters attached with this complex. We complinted in painavu and thodupuzha water authority offices.in december 5 to january 5 excise department declared as special drive. Hence all employees are full time alerted and stay in office and in field. Please take immediate action to ratify the complaint to the water connection. Consumer number to the water connection of this office is pnv/822/n.
S/d
Asst. Excise commissioner,
Idukki.

Now days water supply more delay 3 days ones only get water. We are facing more problems. Drinking also no water available
Take necessary action.
The concerned authority didnt take any proper action against this. Why we are facing the issue we are paid the bill in proper time without any due sometimes we make a advance payment. Then why this much isuues came here.
Nobody to arrange any facility for facing this issue. Any private supply for water like that. Why make we are so. Much department. District office state office then lower level branches also

My consumer id is [protected] in cherpelchery sub division under ottapalam. I received my water bill dt.29th nov.2018, on 1st dec 2018. I waited for for more than 3 days. For making online payment i am waiting days and days. To-day is 14th dec. That is 15 days have passed. Still i am getting the message "bill under process,. Pl wait for 3 days..."
Two months back also the same delay happened and after many telephonic calls only the problem is solved then.
I am a retired bsnl employee and wish to make online payment.. If your office is not updating the required data in the system, then what is the use of advising online payment?.
You may have many reasons for not updating the data such as the meter reading woman did not supply the data, office staff on leave, system failure, net not getting, etc, etc, (These are my assumptions and i have heard like this).
My request is that the consumer should not be harrassed for simple reasons.
So please look into this and resolve the problem

Sd/-
Kuttan
For thankamani ammal