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Kerala Water Authority Complaints & Reviews

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Updated: May 26, 2026
Complaints 687
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Kerala Water Authority reviews & complaints page 34

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J
Jayachandran mc
from Kottayam, Kerala
Jul 16, 2014
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Address: Alappuzha, Kerala

To, Customer Care Water Authority, Sub : Cherthala private bus stand public pipe non supply of WATER. Dear Sir, Cherthala private bus stand public pipe is not work more than 2 years . Many times complaint give to Water authority and municipality by VYAPARI SUHRUTH SANGAMAM, Private bus stand, Cherthala .But no posetive result. Cherthala Drinking water is bad and its cause feaver . More than 5000 travellers and students goes through this bus stand . Also many shop located here . Sir please give urgent remedy . Yours faithfully, Jayachandran President Vyapari Suhruth Sangamam Private Bus Stand Cherthala, Alappuzha Dist Kerala - 688524 Email jayachandran.[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 
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    K Mohan Kumar
    from Kollam, Kerala
    Jun 25, 2014
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    Address: Ernakulam, Kerala

    Assistant Executive Engineer Kerala Water Authority Sub Divisional Office Kalamassery [protected] K Mohan Kumar Sreemangalam Chittethukara Kakkanad Madam, On behalf of the residents of Chittethukara (west side of seaport-airport road near Maria Sadan), I would like to register a complaint regarding the unavailability of water supply. Despite of repeated complaints given to the Water Authority, including a complaint given to Sutharya Keralam, no actions were taken, except the irregular supply of water in the months of February and March 2014. Kindly intervene into the matter and solve this issue at the earliest. Thank you, Yours faithfully K Mohan Kumar
    Aug 14, 2020
    Complaint marked as Resolved 

    Drinking water line leak

    At Kollanpady, in Mangatil Road heavy water leak on under ground line at two locations.
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      Robin Binu
      from Angamali, Kerala
      May 29, 2014
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      Address: Ernakulam, Kerala

      Jain k john rose villa sree kala By lane venela, palarivattom po Kochi Respected sir, my residency doest get water for 2 Month.we are carring water from another house and i am suffering from back pain.after one month our lane Is suffering without water.so help us to get water soon as you can. your respectedly Jain
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        E
        essjay
        from Angamali, Kerala
        May 10, 2014
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        Address: Thiruvananthapuram, Kerala

        The Chief Engineer Kerala Water Authority Thiruvananthapuram Sir This is to bring to your kind notice the difficulty being faced by the residents in part of the Brahmins' colony, Kowdiar, Thiruvananthapuram (under AEE, Kowdiar) The houses located in the low lying part of the colony were not facing any problem in water supply until November 2013. We have noticed that the authority under the Office of the AEE Kowdiar has undertaken some works nearby in November 2014 and thereafter we suffered acute low water pressure and thereby difficulty in pumping water to the storage tanks of our houses. Subsequent to the recent maintenance works in Trivandrum, the problem is further aggravated and now there is acute shortage of water supply in our houses. The problem is so severe as the houses in the low lying belt have no other water sources. We have submitted a complaint to the AEE, Kowdiar on 08.05.2014. An overseer from the Office of the AE has visited us and confirmed that there is insufficient water pressure. However, no further action is initiated thereafter to solve the problem. We may request your kind intervention to give necessary direction to the field officials to attend this issue urgently and ensure water supply to our houses. Sunita Consumer No. KDR / 11816/D Meter No. 404749
        Aug 14, 2020
        Complaint marked as Resolved 
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          K
          kannan v.a.
          from Thiruvananthapuram, Kerala
          May 6, 2014
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          Address: Thiruvananthapuram, Kerala

          Dear Sir, My consumer No.MDD/14378/D, meter No.C.73007 Route 0131-520. My address:Jyothish kumar, TC 41/1507-2, Chitra Nagar, Attukal, Manacaud, Trivandrum. The water mete is not working. Please take steps to rectify the same. Thanking you, Yours faithfully, Jyothish Kumar.
          Aug 14, 2020
          Complaint marked as Resolved 
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            T
            tomyjacob
            from Thiruvananthapuram, Kerala
            Apr 30, 2014
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            Address: Thiruvananthapuram, Kerala

            Tomy Jacob, TC 5/1645, Cheruvakkal, Sreekariyam, Trivandrum 695017 (Cons No UPW4576/D of KWA Pongummoodu Tvm ) Water supply to my above connection to my residence as well as to other consumers in the Oolankunnu Lane area stopped since[protected] and till this time has not been started .The concerned authorities are not attending to our pleas to rectify the water supply for the last one week .Denying water for such a long period is criminal offence from the part of the authorities .
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              sudheerarakal
              from Peravurani, Tamil Nadu
              Apr 23, 2014
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              From, Sudheer Arakkal Arakkal House Mookkuthala Chelakkadavu Changaramkulam Malappuram Dist Kerala - 679 574 PH:[protected] To, Kerala Water Authority Sir, I reported a complaint to water authority office of Edappal by phone against broken pipe line in front of my House.The water loses continuously in last 12 days but the department staff says me that we know the broken situation and water loss and we will clear the line immediately.But they fill the Tank regularly and continuing the water loss.
              Aug 14, 2020
              Complaint marked as Resolved 
              We supported Mr. Sudheer By Mookkuthala Chelakkadavu People
              please do the need full for water loses
              By Sameer Mookkuthala Chelakkadavu
              Please save water, save the planet

              By Jaleel Kattilath Mookkuthala Chelakkadavu
              Please replace the Junk employees in Water Authority

              by Mookkuthala Chelakkadavu People
              If Authority is not attend the Complaint suddenly, we will react against non responsibility


              by Mookkuthala Chelakkadavu Water Loses Action Committee
              From,
              Manager, Muthoot Fincorp Ltd, Paravur Kollam Dist.
              Sir,
              I reported a complaint to water authority office at Chathanoor (kollam dist) by phone against the broken pipe line in front of my office. Office is situated in paravur junction. The water loses continously fot the last 1 month but the department staff says that they know the situation but can't do any thing due to lack of staff. Please take immediate action against this situation.
              From,
              Manager, Muthoot Fincorp Ltd, Paravur Kollam Dist.
              Sir,
              I reported a complaint to water authority office at Chathanoor (kollam dist) by phone against the broken pipe line in front of my office. Office is situated in paravur junction. The water loses continously fot the last 1 month but the department staff says that they know the situation but can't do any thing due to lack of staff. Please take immediate action against this situation.
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                U
                Unni_82
                from Mumbai, Maharashtra
                Mar 28, 2014
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                Address: Kottayam, Kerala

                Sir, We are residing at chengalam vayanasala (sides of kottayam kumarakom Road). For the last two years we are living with out water supply through water authority, that time when we enquired, it was due to some leakage of pipes .With out correcting the issue they blocked the water supply. And recently they repaired that issue and we are getting water for last few days . But now what they are doing is there was two taps at ambakkuzhy junction one is for giving water towards the east direction and other for the west direction . that was now operated by one of the retired employee, he used to close the west direction tap always .we are not getting water . As per our enquiry we were able to know that for them only they blocked the water supply for 2 years . Now they are blocking our supply like this .Please do needful to resolve this issue . Ajayakumar Sasi Joy Babu James Sunil Sudhi Kumari We all are located near to chengalam vayanassala post office (686022)
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  spicecoastcruise
                  from Bengaluru, Karnataka
                  Mar 27, 2014
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                  water connection disconnect

                  I am JOSE DOMINIC, SPICE COAST CRUISES, PUTHANANGADY, MUHAMMA PANCHAYATH, CHERTHALA TALUK, ALAPPUZHA DIST, My consumer no: MH 64 Dear Sir, we had got a water connection from Cherthala A .E office K.W.A in the year 2010. But from this period yet there is no water, but we paid water charges every month . 2012 december came the Cherthala A.E office, for against the above complaint, that time A.E, suggested to temporary disconnect...
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                  B
                  Bobby Varkey
                  from Ernakulam, Kerala
                  Mar 24, 2014
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                  Address: Ernakulam, Kerala

                  Dear Sir Ref consumer no E18/2135/D (ID [protected]) For the last 2 days, water pumping has not occured at ESI road, Palluruthy, Kochi 682006. Please find out what is wrong and correct it as the neighbouring areas have adequate water supply and we have no water in this road..
                  Mar 24, 2014
                  Updated by Bobby Varkey
                  To KWA
                  Karuvelipady
                  Kochi
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                    P
                    promod123
                    from Shoranur, Kerala
                    Mar 13, 2014
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                    Address: Kottayam, Kerala

                    To Whomsoever It May Concern

                    Sub :Complaint against Daily wages water Authority Contracted
                    Employee of Mohanan Nair – K.K Raghu( Thuruthy- Changanacherry)

                    Respected Sir,

                    I, promode Thomas an INTUC Labour
                    Union card holder now admitted in Govt Hospital Changanacheery due to severe
                    iternal injuries with a fractured finger by your contracted employee K.K Raghu. when i started to unload the food
                    materials for the pet animals from a Truck, a case yesterday already has been
                    filed

                    Since he is working in Water Authority
                    of India as a contracted labour at his duty time on several occations without
                    any Labour union Card he is interfering our loading and unloading works.

                    Yesterday at 4 pm when i started
                    to unload the pet items bags from the
                    Truck he pushed me and kicked on my
                    abdomen and he slapped on my face, and
                    with iron rod he broken my thump
                    finger earlier times also he was acted as a disturbing element to our union

                    Mr. K.K Raghu, who has already
                    more than 5 no of cases in changacherry police station, even we can submit more
                    than 50 womens complaints with signature
                    who stay in thuruthy they are fed up
                    with his womanising habbit + showing his private parts to nearby girls and
                    womens in the nearby area for your kind
                    consideration. Mohanan Nair mob No-[protected](he is the Labour Contractor of
                    Mr. K.K Raghu)

                    I even spoke with Mohanan Nair regarding
                    the same he advised me to submit a complaint to the assistant Engineer in the
                    water authority of changanacherry .

                    My qsn is that how a Person can work in Water Authority of Kerala
                    and at the same duty time without any
                    proper union card how can he can do the labour duties

                    Yours Truly,

                    Promode Thomas

                    Pandarathara House

                    Thuruthy P.o

                    Changanacherry

                    Kottayam District

                    Kerala – 686535

                    Mb no. [protected]/[protected]

                    CC to 1) Assistant Engineer, Changanacherry

                    2) Assistant
                    Engineer, Thiruvalla,

                    3) Chief Engineer Trivandrum
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      V
                      varun gireesh
                      from Chennai, Tamil Nadu
                      Mar 9, 2014
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                      Address: Thiruvananthapuram, Kerala

                      TO
                      ASSIATANT ENGINEER
                      KERALA WATER AUTHORITY
                      NEDUMAMGADU

                      FROM
                      VARUN
                      VARUNYA BHAVAN
                      KALLAYAM P O
                      PH [protected]

                      SIR,
                      We have the water connection for last 15 years my consumer no is :KLM 608.For the last 10 days we are not getting water.As per that we conduct the area water authority contractor .Next day he come and check the water line and said some block is there in the boring point and he asked me to lo gin a complaint in water authority.So respected sir pal's take necessary action to solve our issue.Sie we are suffering a lot without water .So please take proper action immediately
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      We, the residents of St. Martin Road, Palarivattom are not getting drinking water for the last 3 weeks through water pipes of Kerala Water Authority..
                      But nearby flats are getting water from water authority. This is not justifiable. We request the concerned authority to solve the problem.

                      Paul C Paulose..
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                        À
                        പൂച്ച സന്ന്യാസി
                        from Adur, Kerala
                        Mar 4, 2014
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                        Address: Pathanamthitta, Kerala

                        Water Supply in Vadasserikkara, Panchayat, (Ranni-Taluk), ward no. 6. consumer no.354 and around area has been stopped since two weeks and continues complaints made to the Water authority office at Vadasserikkara, but still it is not restored. The Pump operator says, he is working 24 hrs and water is pumping. Valve Operator says, he is opening the valve twice in a week to the said area and there will be some fault in Pipe line. Now who will repair the leakage or Air problems? Plumber is not seen in this area.. Now whom we will have to complain??
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                          S
                          SREEJAYA
                          Dec 10, 2013
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                          Address: Thiruvananthapuram, Kerala

                          Sir,

                          Area of complaint : Sreevaraham Ward, SreeNagar, End of Kavil Lane Road .From house
                          nos 42, 42 A, 43, 44 etc

                          Water not coming in daytime and force is very low in night The problem started One month back.So water tanks are not fully loaded and We are facing water scarcity . Kindly do needful to solve the problem.

                          .
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                            N
                            Nithin
                            from Ottappalam, Kerala
                            Nov 15, 2013
                            Resolved
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                            Address: Palakkad, Kerala

                            Sir, I am native of palakkad, kerala, but temporarily residing at banglore for work purposes. The drinking water in my present residence at banglore has some whitish powder like deposits. So, I decided to test that water, for which I had come to test in palakkad. But these people sitting the lab are ignorant and reluctant to test the water. Sir, I dont know why are they doing so. This is drinking water and I would like to know if its harmful for use, but the Govt. water authority is not helping. They say they have too much of workload so cant test water of banglore. I dont understand a reason. Kindly help. Thank You, Nithin, Palakkad
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              sachinsps3
                              from Indore, Madhya Pradesh
                              Feb 28, 2013
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                              Address: Thiruvananthapuram, Kerala

                              On the previous day of Pongala,mysteriously a pipe broke at 3 points...and the government promised to get it repaired within 20 hours..but now it has been more than 50 hours and we still don't have water in the anayara area..I'm sure you will have done whats necessary to get water at your place...but try to understand the plight of other people...try to do something useful as soon as possible..if at all you still have some dedication to your work...I'm at wits end when I'm submitting this complaint due to lack of water...the least you could do is provide water to the areas where the taps have not yet started working..!!!
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                O
                                one two three
                                from Gurgaon, Haryana
                                Jan 15, 2013
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                                Address: Alappuzha, Kerala

                                sir,
                                water wasted on road! Kerala Water Authority ( JICA ) (Cherthala) connected pipe to Areeparambu - kanichukulangara root. works well. But kwa pipe was broken and very much pure water flow on the road! so workers came and closed the vale, jica contractors and workers came next day and find out, the pblm is with the KWA Pipe, and they informed this on Jan 2nd 2013. but till this time KWA not noticed that and came here, some times they are on STRIKE (to whom now ?)

                                POOCHAKKARU MANIKETTUM?

                                Let me know who will repair the water pipe ?
                                ( JICA ) (Cherthala) or Kerala Water Authority? bcoz normally they says it was not ours!!!(BROKEN PIPE IS ALWAYS JICA)
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  kassimkutty
                                  from Chandrapur, Maharashtra
                                  Aug 1, 2012
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                                  Address: Kerala

                                  Dear Sir,

                                  I am a consumer of (KTL 264) Kerala Water Authority since 1997. I have been paying the bills without water since 1997. So far I received297 units of water. Two weeks ago I met the Executive Engineer of Kerala Water Authority Office at Thiruvalla and informed the case to him. On the spot the Executive Engineer called someone at the Mallapally office and informed them to look into the matter.

                                  Second day, someone from the Mallapally office met me at my home and informed me that your current connection is no more usable,which is blocked with mud and dust. I need to alter the connection in my expenses.

                                  Next day morning I met with the officials at the Mallapally office and completed all the formalities and did the alternation by paying the expenses from my part.

                                  Unfortunately, after all these pains I didn't get a drop of water as of now.

                                  I have been calling the Water Authority office at Mallapally without any use. Every day they have new stories, last story was the main pipe line was broken,which is under repair by contractor.

                                  I would be extremely grateful, if you could kindly sort out the issue.

                                  Sincerely yours

                                  Kassim Kutty
                                  [protected]@gmail.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    anusundar
                                    from Mumbai, Maharashtra
                                    Mar 12, 2012
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                                    Address: Kerala

                                    Sir,

                                    We are not getting water for past five days from water authority.When we call the concern people they simply said like today night they will provide.For domestic purpose we don't have enough water only.five days not providing water for domestic purpose is something pathetic.When we call second time in water authority they just cut the call.I am providing the details of water authority which we belong.

                                    [protected]- AEO(contact person)- Aralumoodu,Thiruvallom section.Please do needful as we are suffering from lack of water
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      dsg.aries18
                                      from Neyyattinkara, Kerala
                                      Feb 20, 2012
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                                      Address: Thiruvananthapuram, Kerala

                                      Dear sir,
                                      I am staying in Trivandrum, Kerala, (Pulimoodu Junction, Near GPO, TC-25/3618). The residents here have been facing problems with the irregular water supply for so many years. We have made a compliant to Assistant Engineer of water authority, Trivandrum who deals with this area. Some people have visited the place after long follow ups but they are of the opinion that there is some pumping issue since our place is in high altitude and we are still forced to adjust with the irregular water supply. The another funny thing to be noted is the pumping issue is faced by the water authority in specific times that is everyday between 7am to 10pm we will have to compromise our daily routines. This timings may vary sometimes we have to wait till 2pm the next day for the supply.The supply of water is not uniform in all houses in the same area. Sometimes if neighbors get the supply we may not and vice versa. Kindly look into the matter seriously and take appropriate actions. We also need transparency for this issue. The people of pulimood resident association is really fed up by following up this. So we expect a trustworthy solution for this burning issue.

                                      Regards
                                      Consumer No PCH/1371/D
                                      Consumer ID [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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