Kerala Water Authority Complaints & Reviews

Not getting water for more than one month.
Consumer id : [protected]
kattiparambil house, near kseb office, power house road, cemetry junction, kacheripady, ernakulam north p.O

I have paid water bill twice through phone pay service. Is there any chance of getting the money back to my account?

Customer no. [protected]
Customer ID: NAL/509/D
Customer: Sulekha
Sir I have been billed manually (metre reader) @ 46 IRS monthly for the past several years/months. I have been clearing them by online payments as well.
Recently to my surprise, I have a bill exceeding IRS 5000 and now it with over IRS 7000. It is a domestic connection at Nellanadu panchayat.
Would you please review/do necessary rectification and send correct amount

പൊഞ്ഞനം- എസ് എൻ ഡി പി റോഡിൽ ഒരു മാസത്തോളമായി ഗാർഹിക പൈപ്പ് ലീക്ക് ചെയ്ത് വെളളം പോകുന്നു. ഇരിങ്ങാലക്കുട എഞ്ചിനീയർക്ക് ഫോണിൽ പരാതിപ്പെട്ടിട്ടും ഇതുവരെയും നടപടിയുണ്ടായില്ല.

UNABLE TO PAY BILLS ONLINE
E38/93/N -[protected] is said to be disconnected Owner in Chennai Not able to travel being Kidney patient and among present Corona time
SMS received to pay Rs 6852 due[protected] with a link to pay. But the link after posting all details before payment says "Already disconnected" contact office and another time ERROR
I am ready to pay please open the link for payment please
N G KRISHNA KUMARI MOB [protected] CHENNAI
E38/93/N[protected] Please help to pay and close the subject For Reconnection we shall approach when we come to Ernakulam

ഞാൻ water authority ൽ വിളിക്കാൻ നോക്കിട്ട് ഒരു നമ്പർ പോലും valid alla
Soooo bad like this

My previous reading on 19/10/2021 is 2607 and the next reading on 20/12/2021 is 2611 since my home is vacated. Up to 5KL, the Tariff is Rs.21 minimum charges whereas, for 4kl water, the spot biller has charged Rs.41 without any justification. I have tried to get the details online but have not been uploaded so far. Hence the Bill is over Booked for Rs.20. The due date is 6/1/2022 without a fine. The bill may be revised for the correct amount. Bill No.85248246 Dated 08/12/2021 is already prepared before the actual reading and is not posted in the online site of KWA

We have leakage of water near the water meter. Could you inspect here and resolve the issue.

Consumer name: Meena
Consumer Number: IJK/4150/D

ഞാൻ കേരള വാട്ടർ അതോറിറ്റി യുടെ KDV/1574/D എന്ന കൺസ്യൂമർ
നമ്പറിലെ ഉപഭോക്താവാണ് '
എൻ്റെ പേരിൽ കൺസ്യൂമർ നമ്പർ KDV/1726/D എന്ന ഒരു അക്കൗണ്ട് കൂടിയുണ്ട് എന്നും 945 രൂപ കുടിശ്ശികയുണ്ട് അടച്ചില്ലെങ്കിൽ റവന്യൂ റിക്കവറി നടപടിയുണ്ടാകുമെന്നും സൂചിപ്പിച്ചിരുന്നു
ഇത്തരത്തിൽ ഒരു കണക്ഷൻ ഉള്ള താ യി മുൻപും അറിയിപ്പുണ്ടായിരുന്നു. തുടർന്ന് കുന്ദംകുളം ഓഫീസിൽ പലതവണ പോയി വിവരം പറഞ്ഞിരുന്നു . അവിടെയുള്ള ലഡ്ജറിൽ നിന്നും രണ്ടു കൊല്ലം മുമ്പുതന്നെ ഞാനുമായി ബന്ധ മില്ലാത്ത ഈ നമ്പർ നീക്കം ചെയ്തതായും അവിടത്തെ ഉദ്യോഗസ്ഥർ അറിയിച്ചിരുന്നു
ഉദ്യോഗസ്ഥരുടെ അനാസ്ഥ മൂലം ഉണ്ടാകുന്ന ഇത്തരം പ്രശ്നങ്ങൾ ഉപഭോക്താവിൻ്റെ തലയിൽ വയ്ക്കുന്നത് പ്രതിഷേധാർഹമാണ്
ദയവു ചെയ്ത് ഈ വിഷയത്തിൽ ശ്വാശ്വതമായ ഒരു പരിഹാരം കാണണമെന്ന് വിനീത മാ യി അപേക്ഷിക്കുന്നു
എന്ന്
ജയരാജൻ കെ എൻ

We have no water supply from 1st December

Hello team,

It's been more than 2 weeks that we got corporation water at our place. I contacted the Water Authority contact number ([protected]) from 1-December-2021 till today (10-December-2021) & every day I get a response that "there is a water leakage & it will be fixed today", but no action is taken. The previous complaint that was raised is still in "unattended status". Docket no: 307672. The overseer did contact me who assured me that the issue will be resolved by 9-November-2021 evening which did not happen either. When I called today (10-December-2021) morning, I got the same response that there is a leakage issue, the work is going on & it will be resolved today itself. This "today" never comes & the water leakage issue is never resolved. How do you expect a household to run which does not have a water well & is dependent on corporation water?

Consumer# Z37/1031/D
I can be contacted on [protected] for any further information.

Regards,
Ashwin

Water pipe line leaking at Kattikkunnu, Chempu Panchayat, Vaikom.
The leakage is spoiling the road in addition to wastage of water.
Leak near Cycle workshop at Kattikkunnu.

Empty House and water bill high
Meter running even when main pipe is closed

Drinking water shortage intensifies along Nedumangad and Valikode routes. It is always a situation where you have to call the authorities. It is said that water is pumped twice a week. Doing this 3 times is a big help.Complete drinking water repairs as soon as possible. Keep in mind that the delay taken for this will aggravate the drinking water shortage.

Reg UPW 11174/N Consumer number [protected]. My Father has a building that was rented out for SNDP office. They moved out in, 2014. My Father realized there were some arrears created by his renters which he cleared and disconnected the connection. Water has not been used since then. Last week it came to my notice that the bill amount is almost 1 lakh. I don't understand how KWA can bill for a disconnected account. Please do the needful for fixing the issue. My father is aged, had a stroke and is unable to come to the office. If he knows about this bill it might give him another stroke!

KWA Bill No.74832399 dated 22/04/2021, 77232315 dated 24/06/2021 and the latest being bill dated 28.10.2021 for Rs, 764/-Consumer No. KDN/5910/D claiming an additional charge of Rs.610/- The water chares were remitted regularly without any arrears/dues. However, in April 2021, there was a sudden claim of Rs.556/- towards arrears and the tenants were vacated the occupancy and left the house prior to the date of raising the bill. Our enquiry reveals that the meter reading and the claim was approximate during the previous months hence the tenants convinced me that there is no dues to KWA and they left the occupancy. Their present address is not revealed to me to approach them for payments. Our sincere efforts to trace them has become in-vain. If I am asked to remit the present claim, It will be a hit on my belly for no fault of me. Enquiry with the engineer in charge of the section, at Peroorkada conveyed me that the meter was not recording any reading and may be faulty one. To my surprise, there was subsequent readings and regular bills were raised and payments were made. This may be due to irregular reading/no reading of the consumption at periodical intervals. If there was proper/regular timely reading, such burden would not have been raised on me. Sir, now that the tenant's were left and there is no trace of them, this claim is pointing on me and I have limited source to raise any positive funds to cover the demand. It would be ideal to have a solace, be king enough to waive the arrears claim of Rs.610/- Plus penal interests charged thereafter as a very special case and allow me to remit the current consumed charges and oblige. Kindly make a note to avoid such recurrences to make us comfortable in future and be consumer friendly.

My consumer number is VAZ/10905/D.For the past 3 months availability of water had been becoming less and less. From last week onwards I get no water even during the night. My plumber has asked me to request for an alteration of my connection.Kindly do the needful at your earliest

I am from kollayil village under neyyattinkara water authority. Water non availability crisis is present problem.
1 day per week water available

I have submit the complaints regarding the same matter since 6 months ago. Even the property sold out since 7 years water billing is still recieving in my address. In kerala- Thrissur-Mathilakam water Authority i have submitted all documents and for ownership change still they didnt wake up. Consumer NO KIP/2684/D the current actual Owner name is Mr Shahul Hameed. Still the billing comes in my name. No idea when they will wake up.

No water supply due to road work for the last one month