Kerala Water Authority — Water meter faulty

Address: Ernakulam Cochin kerala

My consumer number is [protected]
And id e48/2460/d
I am a customer of kwa for the last 15 years and my bill has been below rs500/. However to my utter shock my bill dated august shows a consumption of rs.21995/ and consumption of 208 kl as against 43 kl in the previous bill.

My water meter is faulty and running continuously causing this error.

Need to to rectify the bill in lines with my previous bills. I have not recieved any bill physically but came to know online.

As per the current bill kwa is charging at rs10 per litre which is equal to bottled mineral water.