Kesari Tours — Refund settlement not paid

Address:

F-114, A- Block, Green Gold Apartments 1-34, Santosh Nagar, Malkajgiri

As desired in the options provided by Ms. Shweta-BranchIncharge, Mumbai, we have confirmed our choice and mailed her accordingly on May 05, 2021, for the final refund settlement of our tour deposit advance that was paid over a year ago. We are to get back Rs. 2, 89, 959/- after the mandatory deduction as prescribed by her.

We regret that even well over one and a half months she has neither credited the amount nor replied despite reminders. This is surely not acceptable from a famed company like yours.

Me at 73+ and being non-pensioner retired persons, you will hopefully appreciate the difficulties we are facing in meeting our day-to-day expenses and your considerate actions would certainly help us a lot.

Wish, we being loyal customers of M/s. Keasri Tours & Travels, you will please make necessary arrangements immediately to organise the refund.

Looking for your kind actions ASAP.

With best of regards,

PRANAB KUMAR BHATTACHARYA
& MRS. ALPANA BHATTACHARYA
Our Tour Code: E7 260520/8HY