| Address: | Bangalore, Karnataka, 560027 |
We are booked on a tour to japan with kesari travels starting on april 1st 2020.
It is an all women tour and we - aruna narayan & jaya reddy - are both senior citizens.
As per the government advisory to avoid non essential travel to international destinations because of the danger caused by the coronovirus pandemic.
We do not wish to travel putting ourselves and the country in high risk.
Kesari insists that they are going ahead with the tour and it is completely safe.
They are insensitive to our plight and the government advisory and refuse to refund the sum paid for the tour.
This is causing a lot of emotional distress to us and our families.
Inspite of repeated requests stating that we are senior citizens and are at high risk due to coronovirus, they are refusing to co - operate.
This is very unprofessional and irresponsible behaviour from kesari.
Our complaint is that we are not refusing to travel but we cannot travel at such high risk of being infected by coronovirus especially to japan which is at level 2 in the danger zone of coronovirus pandemic by cdc and who.
Please refund our money if not as a ethical action, at least on humanitarian grounds. Was this information helpful? | 
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