May 27, 2019
Complaint marked as Resolved I have booked tour with kesari travels starting from 20.05.2019. On 26th may, when we were traveling to chandigarh from Manali., out vehicle was stoped at swarghat by RTO officials. They verified documents of our bus no. Surprisingly it' is found that bius operator has not paid tax. RTO officer insisted on paying fine of Rs
50000 immediately. Bus driver showed helplessness to pay such a big amount. Due to mismanagement on behalf of Kesari, we have suffered lot of inconvenience . It was duty of Kesari to check vehicle documents before hiring vehicles. We have to wait for 3 to 4 hours before matter was resolved.As we have suffered harrassment due to mismanagement of Kesari, we demand to compensate us by refunding at least 50% charges we have paid.
Kesari Travels customer support has been notified about the posted complaint.
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