[Resolved] KFC — Amount received but neither order delivered nor refunded till day

siddhuadv

from Kolkata, West Bengal

May 30, 2022

Address:

No 313 A,B & C, Mani Square Mall Mani Square Food Court, VIP Rd, Kolkata, West Bengal 700068

Dear Sir

On[protected], being order No. 320W32259, after receiving payment your man/ agent refused to deliver said order rather asked me my order Id and account details. I did not share on a ground of privacy. After a long time when I could not able contact your authority I check my order status and find that order has been cancelled and the amount will be refund within 7 business days. Till day the amount has not been refunded.

Now due this harassment I have decided to knock the door of consumer forum for redress of my money along with compensation within 7 days from this communication.

Regards
Siddhartha Chanda
Advocate, High Court at Calcutta.

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Jul 1, 2022

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

May 31, 2022

KFC India Customer Care's response Apologies Siddhartha! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.