[Resolved] KFC — Amount was deducted but order not placed. No update regarding refund.

Arunav Mukhopadhyay

Jun 16, 2021

Address:	KFC
Website:	online.kfc.co.in/menu

On 09.06.2021 I have placed an order through KFC app. The amount of Rs 633 was deducted from my card. But the order was not confirmed. Since then, I have called the customer care number 5 times. Every time they are telling me that you will receive a call in 15 to 20 mins to know your refund status. Till now I did not get any such call from them. It's very disappointing being a regular customer of KFC .

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Aug 12, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2021

KFC India Customer Care's response Hi Arunav, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.