[Resolved] KFC — Due to error on website order was placed twice but cancelled one order but refund not made.
S
Souvik Mallick
I tried ordering from KFC online on 20/11/2020 but the website caused and error where my money was deducted but order was not made so i again tried to place an order of the same amount but this time the order was placed along with the earlier order. So basically two same orders were placed i called the KFC from where the delivery was to be made and cancelled one order and they told me that i will get back my refund but the thing is its been 1 week and my money has not been refunded yet. I want my money to be refunded .
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Aug 9, 2021
Complaint marked as Resolved
KFC India customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2020
KFC India Customer Care's response Hi Souvik, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.
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