[Resolved] KFC India — 1-3-2016, 29920uc, chk 8039, chiza only two pcs, takeaway pk.

gudivada101

from Delhi, Delhi

Address:

Visakhapatnam, Andhra Pradesh, 530002

We purchased chiza and popcorn med at 17:24 on 1st March, 2016 total bill rs.328

place chitralaya complex stores, visakhapatnam.

Complaint: I purchased chiza 5 times earlier, it has 4 pcs. But this particular pack has only two pcs. we were deeply disappointed, actually we took it as birthday gift to my niece studying 8th std. we were surprised I thought of taking up the matter with the stores but it was too late. we felt cheated.

Dr.Gudivada Venkat Rao

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Mar 3, 2016

Complaint marked as Resolved

Swetha from Chitralaya Mall KFC telephoned us and has sent a surprise gift pack to the birthday kid. We are relieved. Good response from Swetha and her team.We thought it is the KFC way of dealing with mixups. Anyhow it improved KFC brand image.

KFC India customer support has been notified about the posted complaint.