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KFC India — After payment not ready to delivered the order.

I made online order for KFC product for which I also made online payment. After getting dispatch confirmation SMS I got a call from the delivery boy that please come half way to pick up your order, it will take some time. Already an hour has been passed but no revert from KFC. Now again I got a call from the delivery boy that there is a traffic issue. Will take some time to reach and delivery.

If you are not able to deliver them why are you taking orders. Here it is my mistake that I made the payment.
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