[Resolved]  KFC India — amount debited but purchase was unsuccessful

While ordering the food through kfc application online twice, amount got debited twice but order confirmation was unsuccessful and application is still showing with place the order page
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Sep 11, 2020
Complaint marked as Resolved 
Thanks Team...Got a mail from KFC customer service and they have have started for the refund process
KFC India customer support has been notified about the posted complaint.
Sep 09, 2020
Updated by vigneshwaran1127
Attached screenshot for your reference the order didn't get placed spoke to the retailer too.Searched options to reach customer care and couldn't see proper details for dropping a mail request your assistance on it.
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Hi Vigneshwaran, we would like to review this. Please share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, so that our team can connect with you at the earliest.
Thanks Team...Got a mail from KFC customer service and they have have started my refund process.
mohitchhabra655's reply, Oct 20, 2020
bro can u plz help me how u got refund...they are asking for order id from me..but i didn't got it

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