[Resolved]  KFC India — Amount swiped twice

Dear Sir/Maam
I have had a meal in your KFC center located in Hanumkonda (L03886K255) on 25th Aug21 at 18:10 pm
Initial bill amount was for Rs. 468.00 for which i have swipped my card and also received amount debited from my card message, later i have added 3 medium fries and one large coke, revised bill amount was for Rs. 794.00.

both the amounts cleared from my HDFC credit card ## ending XXX0360, when i asked the person at counter, she pulled a report from card machine and informed that the initial Rs 468 will returned back to my card, but till date i do not see any return, when i called by Credit card tollfree, they said there is no such return request/ cancellation.

Not sure why teh person swiped card twice and resulted excess payment.
Looking forward for your early response and return my amount .

Regards
chandra sekhar Sista