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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2757
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510
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2247
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KFC India reviews & complaints page 35

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N
Nandi11
May 29, 2022
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Address: dehradun,rajpur road

I have ordered from kfc and they did not refunded the money because the order was failed also the money was deducted.
i have send the mail to them
KFC India customer support has been notified about the posted complaint.
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    J
    Jyotsna R.
    from Chennai, Tamil Nadu
    May 29, 2022
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    KFC Besant Nagar, Chennai denied delivery because they had no rider after that I have been calling them for my refund but I am not sure what is going on. Why can't they send an email confirmation? When will I get my money back?
    KFC India customer support has been notified about the posted complaint.
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      A
      Ashwini Vidya
      from Bengaluru, Karnataka
      May 28, 2022
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      Address: KFC Mosque Road, no 1, Nulyne Avenue, 16, Mosque Rosd, Frazer Town. BANGALORE

      Hi Team, I ordered 1 zinger meal box with Pepsi, 4 pcs chicken wings and 2 medium chicken pop corn. But I did not receive the 2 pcs chicken wings which was already part of the zinger meal. Also, the zinger burger did not have lettuce in it. I had to wait for so long to place the order as there was only 1 counter open with so many customers flowing in. The person who took my order added extra dips which I did not even order. Later I checked and cancelled it. This was an annoying experience especially on a weekend.
      KFC India customer support has been notified about the posted complaint.
      May 28, 2022
      Updated by Ashwini Vidya       Hi Team, I ordered 1 zinger meal box with Pepsi, 4 pcs chicken wings and 2 medium chicken pop corn. But I did not receive the 2 pcs chicken wings which was already part of the zinger meal. Also, the zinger burger did not have lettuce in it. I had to wait for so long to place the order as there was only 1 counter open with so many customers flowing in. The person who took my order added extra dips which I did not even order. Later I checked and cancelled it. This was an annoying experience especially on a weekend.
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        E
        Eddie Bhai
        May 28, 2022
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        Money deducted, order not get placed and still not get refund

        Dear Sir/Madam

        I had ordered some items, on KFC online, on14.05.2022 around at 8:30 to 9:00 PM but due to some technical issues order had got cancelled but Rs.729.01 has been deducted from my account.

        It has been more than 14 days, while the return policy has shown that the amount will be refunded within three days but still i didn't get back money.

        They even block my mail address that's why I...
        +1 photos
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        S
        Sahilfbd
        May 28, 2022
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        Address: Eldeco mall, Sector 12, Faridabad

        I placed an order via KFC App of about Rs197/- and made payment through paytm. Paytm app shows order was sucessful but it did not get placed on the app. KFC app Still shows the items in cart...
        Please initiate the refund ASAP!
        +1 photos
        KFC India customer support has been notified about the posted complaint.
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          B
          Belthasar Mohanta
          May 27, 2022
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          Address: Rourkela, Bhubaneswar (DN Regalia mall)

          Why we get medium size chicken popcorn when we order large size chicken popcorn from zomato and swiggy from KFC Bhubaneswar and Rourkela outlets.
          KFC India customer support has been notified about the posted complaint.
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            P
            Prema1805
            May 27, 2022
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            Address: vadapalani

            On 23th April 2022, I placed an order via KFC App of about Rs651/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 2 to 3 days.

            I have been calling there customer care end nos of times and they are replying that some one from the store will...

            Kindly refund my amount as soon as possible
            KFC India customer support has been notified about the posted complaint.
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              G
              gar gantua
              May 26, 2022
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              Address: KFC chintal
              Website: KFC.co.in

              Hi, on 18th May 2022, I've visited a KFC store at chintal, since there is a long queue one of the KFC executive suggested me to place the order via KFC app to skip the long queue, I've done the same, the payment has been successfull from my side but the order didn't went through, when checked with store manager he asked me to wait for 30 mins for the order to get updated, I've waited but the order was not placed/updated so the manager said that I'll get the refund in 3 working days, it's already been 8 days and I didn't get my refund yet, please look into this asap and provide my refund. Please find attached screenshot for reference.
              Thanks in advance.
              +1 photos
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                M
                Mohammed Shaker Ali Mudassir
                from Hyderabad, Telangana
                May 26, 2022
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                Resolved

                Address: himayatnagar, hyderabad

                I had ordered KFC through the KFC app and made payment through paytm. The Paytm app shows order sucessful but it did not get placed on the app
                +1 photos
                May 27, 2022
                Complaint marked as Resolved 
                shared my problem on kfc feedback page. got a call back and they processed my refund immedietly
                KFC India customer support has been notified about the posted complaint.
                View replies
                Yesterday I had ordered KFC through the KFC app and made payment through Debit Card. Order not placed please refund my amount as soon as possible, amount would be 403 Rupees.
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                  N
                  naveensharma835
                  from New Delhi, Delhi
                  May 24, 2022
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                  Address: KFC City centre Dwarka New delhi 110075

                  Hi,
                  I have placed the order on 22nd may and the invoice amount was 537. However when the delivery boy came to deliver the order he gave me another invoice for 547 so they charged extra 10 Rs at that time i gave them 547 and later I got a call from KFC outlet that delivered he said it is for GST which was not added in the bill and he lied when I opened my invoice GST was already there. So they are collecting extra money.
                  +2 photos
                  KFC India customer support has been notified about the posted complaint.
                  May 24, 2022
                  Updated by naveensharma835                   ,
                  I have placed the order on 22nd may and the invoice amount was 537. However when the delivery boy came to deliver the order he gave me another invoice for 547 so they charged extra 10 Rs at that time i gave them 547 and later I got a call from KFC outlet that delivered he said it is for GST which was not added in the bill and he lied when I opened my invoice GST was already there. So they are collecting extra money. They have also removed my order from kfc app and it is not showing under order history.

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                    5
                    5A-27-Ranavat Vijayraj
                    May 24, 2022
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                    Address: KFC. Vadodara Central. Vadodara

                    I had ordered for Wednesday offer for two bucket & paid Rs. 742.00 from my Paytm & went to got order but there is no order for me. Because they haven't gotten anything
                    But my payment has been cut from my account & I had complaint by mail also but till date not received my money back.
                    In the mail they have replied to solve my issue in 5 days. But it's still pending. No one is responding.
                    KFC India customer support has been notified about the posted complaint.
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                      A
                      Ashik507
                      May 23, 2022
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                      Address: Trichy

                      According to KFC 7minutes express delivery, they should give one piece of Hot and Crispy chicken but they cheated me, when I asked about it, he replies me saying that this offer is not yet launched! I received my order after 17mimutes.
                      KFC India customer support has been notified about the posted complaint.
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                        M
                        Mdalmas24
                        May 23, 2022
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                        Address: No 20 K Park street, Sir William Jones Sarani, Kolkata, West Bengal 700016

                        The Management of KFC
                        No 20 K Park street, Sir William Jones Sarani, Kolkata, West Bengal 700016

                        I Md Almas write this letter to inform you that, I have ordered kfc on May 21st 2022 and the timing was 04:36 PM When the money got debited from my account which was Rs - 515.99. But my Oder was not been placed, I have a Order ID-bd[protected]d-4758-9e8a-a1c25cd21613
                        UPI REF NO[protected]
                        Please do the needful asap.
                        +1 photos
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                          M
                          Moramee Das
                          from Guwahati , Assam
                          May 23, 2022
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                          On 26th April 2022, I placed an order via KFC App of about Rs655/-.But the order was not processed upon which I call them up .The customer executive said because of some technical problem the amount was deducted and will be refunded within 12 to 15 days. i t is going to be almost a month since no refund has been initiated.
                          I have been calling there customer care end nos of times and they are replying that some one from the store will call up and the amount will be refunded. But till now call . Please Help me
                          +1 photos
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                            M
                            Mr Cat
                            from Pune, Maharashtra
                            May 23, 2022
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                            I ordered food through the KFC app and I paid money through GPay as requested. The online transaction was successful and money was debited but the order was not placed. It just says the items are still in your cart. I did not get my delivery and the order was not processed and I lost money to KFC. Please do the needful.
                            KFC India customer support has been notified about the posted complaint.
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                              P
                              PF_27_Alcina Alfred Pinto
                              May 23, 2022
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                              Address: Pune

                              I ordered from KFC on 22nd May at 9:33, order no
                              N6483D[protected] But I didn’t receive my order . I paid via Paytm and the money is cut and on the kfc the order shows delivered.
                              KFC India customer support has been notified about the posted complaint.
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                                V
                                Vijaya10987
                                from Armoor, Andhra Pradesh
                                May 22, 2022
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                                Address: Armor

                                I not order dips but he add dips I saw what is this he said this is GST amount and he argument to me
                                +1 photos
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                                  V
                                  Vijaya10987
                                  from Armoor, Andhra Pradesh
                                  May 22, 2022
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                                  Address: Armor

                                  I not order dips but he add dips I saw what is this he said this is gst amount
                                  KFC India customer support has been notified about the posted complaint.
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                                    K
                                    Kusum Bhariya
                                    May 21, 2022
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                                    Resolved

                                    I have ordered food from the app and paid it from paytm app but the order has not been confirmed and my money has deducted from my account
                                    May 24, 2022
                                    Complaint marked as Resolved 
                                    The nearest restaurant contacted me themselves and refunded my money. Thanks
                                    KFC India customer support has been notified about the posted complaint.
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                                      R
                                      Rushikesh.Shelke
                                      from Sangli, Maharashtra
                                      May 21, 2022
                                      Resolved
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                                      Resolved

                                      Address: Sangli, Maharashtra.

                                      At 10:50 am, 21st May 2022 I placed order from KFC official application by UPI method.

                                      Details of transaction:
                                      UPI transaction ID:[protected]
                                      Google Transaction ID: CICAgOCb37mzWg

                                      The amount got deducted but I neither received any acknowledgement of order placement nor any food.

                                      I submitted a complaint on their feedback portal, but again no acknowledgement.

                                      Desirable solution:
                                      1. Refund the amount.
                                      2. Disable order option for online customers on the app till the system is improved.
                                      May 24, 2022
                                      Complaint marked as Resolved 
                                      I got full refund in 2 days from the complaint placement.
                                      KFC India customer support has been notified about the posted complaint.
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