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KFC India Complaints & Reviews

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Updated: Mar 9, 2026
Complaints 2778
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513
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2265
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KFC India reviews & complaints page 35

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U
U Punjabi
from NEW DELHI, Delhi
Jun 9, 2022
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Address: SATYAM CINEMA COMPLEX JANAK PURI DELHI

I had placed an order to kfc satyam cinema complex janak puri (tel. [protected]) yesterday night dt.08.06.2022 bearing order no. N5306d[protected] at 10.28 pm amounting rs.494.99 paid through paytm which was supposed to be deliver by 11.10 pm but after passing one hour order has not been delivered and when i was trying to track my order on their website it shows some error and my order history shows no order mentioned there. I also try to call them but no phone call has been receivable from their end. After some time i got the miss call message from one number when i talk to them on that number ([protected] ranjeet malik) they informed me that my phone was not reachable so that they cancelled my order without visiting my premises. Also them didn't intimate me about the cancellation. On the above basis i required a compensation from them for being cheated to me.
KFC India customer support has been notified about the posted complaint.
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    A
    anuppvg
    from KOTTAYAM, Kerala
    Jun 8, 2022
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    Address: Ettumanoor in Kottayam, Kerala
    Website: online.kfc.co.in

    Hi,
    KFC didn't deliver the order and I have no confirmation regarding the refund status.Hello KFC Lover! Your Order No.K451W15145 amount Rs. 1597 will arrive in approx. 45 mins. For easier ordering, download the KFC APP https://goo.gl/V8d81k
    So Please try to get my refund of Rs. 1597 back to my account.
    Thanking you
    KFC India customer support has been notified about the posted complaint.
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      K
      Krish8
      Jun 8, 2022
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      At 10:41 am, 08th june 2022 I placed order from KFC official application by Debit card.

      Details of transaction:
      Order number: N6771D[protected]

      The amount got deducted but I received only part of my order any acknowledgement of order not delivered was not received.

      I submitted a complaint on their feedback portal, but again no acknowledgement.

      Desirable solution:
      1. Refund the amount.
      KFC India customer support has been notified about the posted complaint.
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        S
        sundeepraju dadala
        Jun 8, 2022
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        I placed order on kfc website, money was deducted but order was not placed.kindly do the needful
        KFC India customer support has been notified about the posted complaint.
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          T
          Tushar1013
          Jun 7, 2022
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          Address: Outlet- KFC Garuda mall , Bangalore

          Kfc india
          Garuda mall, Bangalore

          I completed my payment through UPI but my order wasn’t confirmed at the store. I called the customer care executive and they said that there was some technical issues due to which your order was cancelled. It has been 10-12 days I’m calling the customer care everyday but there is no response or any action being taken my them . Literally they are providing the worst customer support. The refund policy takes maximum time of 10-15 days but there is no action taken yet
          My total amount was 523 INR. Please issue my refund as soon as possible.
          KFC India customer support has been notified about the posted complaint.
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            X
            Xoakh
            from Noida, Uttar Pradesh
            Jun 6, 2022
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            Address: Dlf mall of india noida KFC foodcourt

            Salesperson smartly added the dips in my bill without asking me.height of sales pitching wherein you arent giving a damn about how customer react to it, this is the third time it happened to me at Dlf Mall of india
            KFC India customer support has been notified about the posted complaint.
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              S
              Sudheer081
              from Hyderabad, Telangana
              Jun 5, 2022
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              Address: Pragathi Nagar, Hyderabad

              They refused to explain the combo offer and forced to go for Individual items. I had no other choice and paid the amount. I realised are 10more eligible items with the combo with the same amount I paid. I was ready to pay the difference amount and requested to update the order but they literally rejected it. I lost the money because of them.
              KFC India customer support has been notified about the posted complaint.
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                A
                Aakash09
                from Bengaluru, Karnataka
                Jun 5, 2022
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                I placed an order 5 June 2022 around 1:23pm from the KFC app. I chose the online payment option and paid through UPI app Google pay. My payment was successful but when I got redirected to the KFC app my order disappeared and when i contacted the restaurant and customer care they said no order is placed from my phone number. One customer care executive said the team will call you in 15 mins to talk about the issue and refund. But no one called. This is very disappointing and I feel like I've been cheated
                KFC India customer support has been notified about the posted complaint.
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                  B
                  banerjeeblue
                  Jun 4, 2022
                  Resolved
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                  Resolved

                  I ordered from the kfc app and paid through paytm. The money was deducted but I received no confirmation from the kfc app. I tried to contact the customer care but there was no response. I have all the necessary transaction details with me if needed.
                  Jun 14, 2022
                  Complaint marked as Resolved 
                  I RAISED A COMPLAINT ON THEIR FEEDBACK WEBSITE AND THREATENED THEM I WOULD TAKE LEGAL ACTION IF THEY DID NOT SOLVE MY PROBLEM. WITHIN 2 HOURS, I GOT A PHONE CALL, AND THEY TOLD ME TO SHARE THE TRANSACTION DETAILS ON A WHATSAPP NUMBER. I SENT THEM THE DETAILS, AND AFTER TWO DAYS, I GOT THE REFUND.
                  KFC India customer support has been notified about the posted complaint.
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                    S
                    Sarasabu
                    from Ernakulam, Kerala
                    Jun 4, 2022
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                    Address: PCRA-74b Nakshatra appartments, Chattangattu cross road, Palarivattom

                    The fries were totally uncooked and disgusting. Even the burger was bad
                    Really disappointed
                    My phone number:[protected]
                    KFC India customer support has been notified about the posted complaint.
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                      N
                      Nani89
                      from Vijayawada, Andhra Pradesh
                      Jun 4, 2022
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                      Amount debited but order not confirmed

                      Dear sir,

                      I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

                      Please confirm the status...
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                      H
                      humanshi abbhi
                      Jun 3, 2022
                      Resolved
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                      Resolved

                      Didnt receive my refund

                      Address: Kfc patiala in leela bhawan market

                      I paid for my order at kfc patiala through paytm from which money of rs 771 was transfered to kfc sapphire account still staff said tgey didnt receive and i will get my refund although it was showing to be transferred succesfully...
                      I had to pay through cash after that for same order but didnt receive my refund for payment done online till today..
                      I asked them tgey gave a no where i need to file complaint i shared everythibg...
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                      N
                      Nani89
                      from Vijayawada, Andhra Pradesh
                      Jun 2, 2022
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                      Address: J. D Towers, auto nagar, Vijayawada, 520007

                      Dear sir,

                      I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.
                      KFC India customer support has been notified about the posted complaint.
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                        S
                        Sohail321.ms
                        from Kolkata, West Bengal
                        Jun 1, 2022
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                        Address: Mani square kolkata

                        I have ordered Wednesday special 12 strips and 4 dips from kfc app and my money got deducted from my account and the order was not received and not even the refund
                        Kfc contact support is also not coordinating with me regarding the problem
                        KFC India customer support has been notified about the posted complaint.
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                          P
                          Pallavi483
                          from New delhi, Delhi
                          Jun 1, 2022
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                          Good evening
                          I placed an order on kfc application from my registered mobile number +91 [protected] at new delhi.
                          I paid via upi mode here payment is debited but order not placed.
                          Attaching screenshot for your reference
                          Please look into it and make refund as soon as possible

                          Payment done but order was not placed

                          My contact no :- [protected]
                          KFC India customer support has been notified about the posted complaint.
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                            S
                            Sukanya Tummala
                            May 31, 2022
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                            Address: JnTU metro

                            Hi,
                            We have KFC outlet in JNTU metro. I tried to eat there 3 to 4 times. Store timing is 11. But whenever I reach it by 11, they always say it will 30 more minutes to take the order. Then why the open timing is 11?
                            KFC India customer support has been notified about the posted complaint.
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                              S
                              Sri kirish
                              from Chennai, Tamil Nadu
                              May 31, 2022
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                              Had placed an order in the KFC app, the payment was done via UPI(Google pay), but the order was not placed and the page went back to the checkout. Apparently I had paid for something that I didn’t get at all. Need the refund ASAP. The bill was ₹687.52.
                              Customer name : Sri kirish
                              Mobile number : [protected]
                              email id : [protected]@gmail.com
                              KFC India customer support has been notified about the posted complaint.
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                                S
                                spice garde
                                May 30, 2022
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                                Address: E-301 yashwant vaibhav new link road nsp east 401209

                                I had order big bucket but the chicken was not fresh it was stale... Previous order it was good but in this order worst
                                No 1 eat that
                                We all are paying high for eating good quality
                                Maintain the quality
                                This time it was worst...
                                KFC India customer support has been notified about the posted complaint.
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                                Hi, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.
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                                  P
                                  Prasad Seelamsetti
                                  May 30, 2022
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                                  Address: Hyderabad
                                  Website: Kfc

                                  We came to kfc restaurent here in hyderabad, moosapet, and we orderd menu they charged 1049 rs and they didnt given bill and here in the store so humid not here these people not even turn on the ac wn i ask for they didnt give proper rly too and ive made my payment through scanner
                                  KFC India customer support has been notified about the posted complaint.
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                                  Apologies Prasad! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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                                    S
                                    siddhuadv
                                    from Kolkata, West Bengal
                                    May 30, 2022
                                    Resolved
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                                    Resolved

                                    Address: No 313 A,B & C, Mani Square Mall Mani Square Food Court, VIP Rd, Kolkata, West Bengal 700068

                                    Dear Sir

                                    On[protected], being order No. 320W32259, after receiving payment your man/ agent refused to deliver said order rather asked me my order Id and account details. I did not share on a ground of privacy. After a long time when I could not able contact your authority I check my order status and find that order has been cancelled and the amount will be refund within 7 business days. Till day the amount has not been refunded.

                                    Now due this harassment I have decided to knock the door of consumer forum for redress of my money along with compensation within 7 days from this communication.

                                    Regards
                                    Siddhartha Chanda
                                    Advocate, High Court at Calcutta.
                                    Jul 1, 2022
                                    Complaint marked as Resolved 
                                    KFC India customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 31, 2022
                                    KFC India Customer Care's response                                     Apologies Siddhartha! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.
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