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KFC India Complaints & Reviews

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Last updated Apr 30, 2024
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KFC India reviews & complaints page 86

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T
Taiba Shah
from Mumbai, Maharashtra
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behavior of an agent

Address:Sahar road mumbai international airport T2 2nd floor, Mumbai City, Maharashtra, 400069

Kfc mumbai airport.
Agent name ajay. T2 second floor.
He was very rude, lied to me he don't have change and didn't gave me my meal.
I went to get a change n when i came he was give a change to another customer, when i asked y he lied he was rude and had nothing to say in return.
I went home without enjoying my meal.
Please look into the same on priority....
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N
Niranjan Borse
from Mumbai, Maharashtra
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chicken was infected- worst quality

Address:The Walk Mall, Hiranandani Estate, Thane west, Thane, Maharashtra, 499607

When myself and wife visited today to KFC, we asked for Two Chicken Leg piece and he delivered two Wing piece, for which I had argument and later on he agreed to offer Leg piece.
When we both tasted it, the experience was completely different than what we had in Oman.
After eating half of it, we realised Chicken was infected and the quality was worst.
When we highlighted to Restaurant Manager, he did not even respond...
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A
Amit Tirpude
from Raia, Goa
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online order refund

Address:400076

I ordered through the kfc website on 25 march, i was able to get through the payment gateway. But after the payment the site says some error. So the order wasn't placed and the amount was deducted.

Reference number for my transaction[protected].

I have sent multiple emails to the kfc and they are saying that the amount was not submitted to their account. I've even sent them my transaction screenshot from google...
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D
Debdas123
from Gobardanga, West Bengal
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money not refund

Address:Junction Mall city centre Durgapur

I have paid for online oder at kfc durgapur westbengal on 3.4.19 at nemae of manotosh sengupta with email id [protected]@yahoo.com of rs 598.99, money deducted from airtel wallet registered on no [protected] but no order confirmation came and kfc durgapur also confirmed that no order they received. Airtel confirmed money credited to kfc. Kfc not refund my money yet though complain done by email....
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G
Gupta Ratnesh
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very rude delivry boy

Address:110091

I am ratnesh gupta. I had placed an order at 5.29 pm with mob no [protected] at new ashok nagar east delhi kfc outlet. Delivery boy who had come to deliver came with in 20meters of my house and called me when i requested him to enter my gate he said he will not deliver it and took back the food. I had provided the audio recording to mr zia on whats app to take strong action (Mob no on which complaint was lodge with proof[protected])...
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M
MissD19806
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goa margao kfc

Address:Margão south Goa, 403601

Sorry to say this is one of the worst KFC I have ever been at
1)serves very bad and arrogant staf[censored]sing filthy language amongst themselves
2)toilets very badly maintained
3)tables and chairs not wipped properly food particals everywhere
4)first restaurant I visited with so many mosquitos inside as well as 2 ac s not working
Please try and keep the place sanitized as well as with some tissue rolls and...
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Address:Rohini sector 20, New Delhi, Delhi, 110086

I want to draw my serious concern on the unhygienic situation and carelessness of your restaurant members.
My name is manish ([protected]). I was came to your restaurant to celebrate my daughter birthday. But housefly was flying on and around the food. The food was also spoiled by which my wife vomited sometime and when we show her to the dr. He told that it was a clear case of food poisening. Which spoiled our mood and we couldn't...
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S
Suganya Swaminathan
from Chennai, Tamil Nadu
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request for duplicate bill - urgent

Address:600063

Team, my bill details are not visible now. I need to claim those bill in my office. I will give you the bill details request you to provide me the bill copy asap.

Bill in the name of jaiganesh
Paid on[protected] @ 16:31:10
Tid: 41163474
Inv number: 005255
Txn id: [protected]
Amount : 1104

Further clarifications please call [protected]
Duplicate bill request to mail id:...
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J
john george 747
from Bengaluru, Karnataka
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non-activation of kfc card

Address:Koramangala, 560047

I had purchased kfc card[protected] for rs 1000 about 8/9 months ago and recently when i visited the sony world kfc outlet in koramangala (Bangalore) i cam e to know that the card validity has expired as it was more than 6 months old. This fact of validity was not explained to me as the counter-boy at kfc phoneix mall outlet simply pushed in selling the kfc card to me. There was a balance of rs 684 in my card which i am unable to...
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Address:482001

I order 2 zinger burgefs 2 ricebowl Nd smoky grilled . However i cant eat the very bad quality food delivered the chicken which was inside the burger was black in colour and I throwed it also I was being pending with the chicken popcorn that was contaminated and I was said that it will be replaced and that too not come in this order also the rice bowl which I open two it was filled with a couple of here in them so I complaint it again and...
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J
Junaid hussain
from Kolkata, West Bengal
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food quality, items and billing

At wijayawada railway station kfc we went in the evening to have food at kfc.
Couldn’t even imagine it’s kfc or what they don’t have anything except chicken and rice not even burger they had.
Still we ordered for our expectation of kfc. My major complaint is that they served us with very old chicken and old fried it smelled like anything.
They didn’t give us the bill once we pay the money.
After we took...
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T
tanmoyrupa
from Delhi, Delhi
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amount not refunded in original payment mode

Address:new ashok nagar, New Delhi, Delhi, 110096

I had order on 4th of february.2019 vide order no 9671736. And store was krishna nagar new delhi. They have cancelled order due to non service to my address. Amount is rs.638.99/-. Several time i called to krishna nagar store[protected]. All store people not help me they always said call back 5-10 minutes later. I am fedup with the service. Please help us....
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V
veena kumar
from Chennai, Tamil Nadu
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refund amount

Address:Mumbai City, Maharashtra, 400070

I placed order on 2nd march for price rupees 120 in phoenix mall mumbai., so i payed via phone pay but i paid twice since the order taker (Ladies) has said order received so i paid twice she said refund will come but till today no refund kindly check.
Below is the transaction id kindly check and refund my amount asap
C1903021549457525065542: transaction id...
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R
Rohit Khaire
Nov 30, 2022
This thread was updated on Nov 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of order

Address:Thane, Thane, Maharashtra, 400604

I have ordered today from KFC website while on payment page I selectet Google pay to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹638/- ASAP.
Regards,
Rohit Khaire
[protected]@gmail.com
[protected]...
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P
Penelope Sanaria
from Kolkata, West Bengal
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regarding refund of order cancelled 10 days ago

Address:North 24 Parganas, West Bengal, 700136

I had placed an order 10 days ago on 27th feb 2019, but I m yet to receive the refund. the details are
Transaction Id : 20190227111212800110168578958752569.
Refund Amount : 385.00.
your reference id: 2ab37192-8b1d-4fff-8130-9d062ef34d76 for any future communication.

and why doesnt their customer care no, work? the process is too tardy and strenuous....
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Address:30/14, Kanniappan Nagar, 84th Street, Ashok Nagar, Chennai - 83, Chennai, Tamil Nadu, 600083

Dear team,

Please be informed that, on friday 01/03/2019 i have order kfc (Order # [protected]) was not completed but the payment (Inr 839.00) from my bank account has been debited, after few seconds i have received a message that the payment will be refunded in 2-4 working days, but till today they have refunded.
Kindly let me know when my payment will be credited.

Thanks...
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S
ShashiKumarM
from Bengaluru, Karnataka
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cancelled order refund issue

Address:Manyata Tech Park, Bangalore, 560092

On[protected] placed an order through kfc app as a guest since i was using the app for the first time. However, due to air show 2019 at the time, non-veg food servicing had been stopped and hence, kfc rbd manyata tech park branch had contacted me and cancelled the order. However, they promised to refund within 72 hours for the same as not been received from kfc.

Order#9936450
Kfc rbd manyata tech park fc, bengaluru....
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S
ShashiKumarM
from Bengaluru, Karnataka
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cancelled order refund issue

Address:#11, 2nd floor, 1st cross, Sneha nagar, Amruthahalli Main road, Amruthahalli, Bangalore, Karnataka, 560092

I had placed the order on kfc app as a guest checkout on[protected] as i was using the app for the first time on my iphone. Due to the air show 2019 at that time, kfc manyta tech park branch contacted me and cancelled the order saying they were not serving non-veg at that time. However, i haven't received a refund of 690.00 from them. I'm not able to get the information about the order, but i have the transaction sms for the same....
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C
Cannoeman
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in house service and take away.

On 23rd december i went to your kfc outlet at calangute, and was very disappointing with the service provided. I bought meals worth 884/- and together with he taxes paid inr929/-
* i was charged for the paper bag that was given and even taxed for the same. This is the first time in the history of kfc where in a customer is charged for a carry out bag. I'm a goan from aldona, born and brought up in the gulf. I have eaten kfc since its...
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B
Bimbisara
from Bengaluru, Karnataka
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scammed by not delivering all the food items.

Address:Mantri Mall, 560055

I am writing to you to raise an issue about: takeaway

The issue that i have experienced was: i ordered few things for takeaway, they scammed by not giving all the products. Also they charged rs.4 for some sort of donation without asking my permission. The staff was not at all interested in taking orders and were so careless.
It occurred on: 3/03/2019.
This meant that i was in grief for getting scammed. Rectify...
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