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KFC India — Balance refund of Rs 688.99 still due.

Dear Team

It is almost a month and I am yet to receive the balance amount of Rs 688.99
I have already informed that I had paid two payments of Rs 688.99 each and food was not delivered.
While it took almost 3 weeks to get one refund, the 2nd one is still pending. Please let me know when can I expect to receive the balance amount of Rs 688.99
I have already shared screenshots of payments done by me as well as a screenshot of one refund.
Appreciate if the balance amount is sent to me without any further delay.
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Team KFC

What are the possibilities of me getting my balance of Rs 688.99??
It's more than a month and I am not sure why the balance refund has not yet been initiated.
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