KFC India — Bill not provided

Yesterday, I visited Nehru Place kfc delhi city. I ordered Popcorn and chicken box whose amount was Rs.471/-. I paid the amount with credit card but they didn't provided me with a bill. As per kfc policy, if bill is not provided the order becomes free! But, here the staff and the restaurant manager weren't even bothered about it. When I told them about their policy that it should be free they ignored my statement. The restaurant manager said that you will receive an e-bill but I didn't. ALL I WANT TO SAY IS THAT IF YOU CAN'T STAND WITH YOUR POLICY THEN TAKE IT DOWN. PLEASE DON'T FOOL PEOPLE. So, I didn't get the bill and my amount was debited. As per restaurant manager will be sent to mobile but it’s not received yet to me.
Rs.471.00 spent on your Credit Card ending 0403 at KFC SAPPHIRE NEHRU PLA on 31/12/22. If this Trxn. wasn't done by you, click https://sbicard.com/DisputeRaise - SBI Card