[Resolved] KFC India — Cash deducted but order is not placed .No more information from KFC team

[Resolved] KFC India — Cash deducted but order is not placed .No more information from KFC team

H Haris H

I placed an order through KFC app on 3rd june 2020.an amount of 1180/- is deducted from my account but order is not placed.i enquired about it through nearest KFC store[ KFC restaurant, Kollam, Kerala].they said they didnt know anything about it.so i contacted kfc with a number 33994444 [got it from app].they saying that they are not connected to these stores.i waited nearly of about 2 hours in front of KFC store and gone back to home with empty handed and highly irritated. i called that number with trivandrum code also.they are also saying that they dont have any information.is my money vanishes in this lockdown? +3 photos Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved KFC India customer support has been notified about the posted complaint. Verified Support Jun 04, 2020 KFC India Customer Care's response Hi Haris, we are concerned to hear this. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you regarding your issue. Jun 06, 2020 Updated by Haris H which mail id?...where to sent all these details..please give the email id Verified Support Jun 11, 2020 KFC India Customer Care's response Hi Haris, please share the requested details on [protected]@yum.com. We will surely have our team connect with you at the earliest.
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