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[Resolved]  KFC India — cash deducted two times (credit card and debit card) order not placed

Hi.. I tried ordering wednesday bucket through kfc app on 12 feb 2020 two times.. First using credit card then debit card... Both times after entering otp it was showing we apologize for the inconveniences please go to home page. Total of 1064 rupees was deducted. I contacted bank customer care they are saying cash was sent. Kfc customer care asked me to contact the shop. When i contacted them their reply was sthat they haven't received the cash.
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Mar 20, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2020
KFC India Customer Care's response Hi Miraj, this should not have happened. Please share your concern on http://feedback.kfc.co.in/ and we will look into it.
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I have ordered 2 veg zinger burger through kfc app and my money got deducted and no order was showing.

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KFC India Customer Care's response, Feb 26, 2020
Verified Support
Hi Gaurav, this should not have happened. Please share your concern on [email protected] and we will look into it at the earliest.

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