KFC India — complaining for bad experience in delivery and online ordering

Address:Jalandhar, Punjab, 144004
Website:kfc.co.in

I ordered from online application on 25 july 2018 and after ordering, delivery boy called and said i will be coming to nearby location named as damoria pul and from damoria pul my house is just 2 mins away but he denied to deliver at house so why kfc is taking delivery charges if delivery cannot be done to home and after asking delivery boy, he says that we deliver to some distance only

But my question is why u people dont tell prior about this information???

In every online ordering application, they deny to deliver while filling address if there are such rules but in this experience, nothing was denied by the application but was denied by the delivery boy, i am disappointed with the service.. Will not use online application again.. Going to uninstall and will not recommend this to other friends

Delivery boy called from the below mentioned number

[protected]

Disappointed from kfc delivery and online application service experience
Was this information helpful?
No (0)
Yes (0)
KFC India customer support has been notified about the posted complaint.
Complaint comments 

Comments

For my order they wrongly swiped amount rs.6674 instead of rs.674 but the manager is telling me he going to void that transaction but still I didn't get my refund over two weeks.. how can it resolve???

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KFC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    2687
    Pending
    0
    Resolved
    503
    KFC India Phone
    +91 12 4402 5100
    KFC India Address
    12th Floor, Tower-D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all KFC India contact information