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KFC India — Complaining for no refund or any details about one transaction from kfc

I paid for kfc via bhim but once the transaction was successful and the money was debited, they showed an error and I haven't received any refund yet.
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Dear Ishan,

We sincerely apologize for the inconvenience caused. Please share your contact number, restaurant details, email ID and payment reference ID on [protected]@yum.com so that we can have the relevant assist you further.

Regards,
KFC India
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