KFC India — Delay in order delivery

Address:

Laxmi part phase 2, UasodhanNagar, Thane west,Mumbai

We ordered KFC at 9.12 PM and there were no response after that from the carrier. We tried multiple times to reach both KFC customer service and delivery person, but no one was reachable. After two hours one guy from KFC store called and asked us “can we postpone your order to next day morning” such an irresponsible and idiotic service. This is the worst service I had in my life from such a food supplier. After talking for 30 minutes with a manager (or Manager called guy) they delivered the food at 12 midnight with a compensatory gift of one chicken burger.
This is really worst and ridiculous service in my whole life.
Order # N6421D[protected]
Order from : KFC, Korum Mall, Thane west.