[Resolved]  KFC India — Delivery Boy cancelled the order and I did not receive refund yet

Date Of Incident - 28/0302021

Client number - [protected] (K290W06818)

Place of process of food : Banashankari, FIT NO.7, Ground floor, 100ft Ring Road, 5th block, 3rd stage, Bengaluru, Karnataka.

I have ordered the food but the delivery boy was unable to find the address. I waited for 1 1/2 hour and also guided him the address. Finally I told him to wait at place to receive the order myself. But he even didn't wait and cancelled the order without informing me. I totally disappointed with service. He told that I will get refund in 4 days. It's been 15 days till today. Still not received any refund or any information about refund.

I am requesting for my refund... Hope I get it soon.
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Aug 12, 2021
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2021
KFC India Customer Care's response
Hi Hari, we'll surely help you with your concern. Request you to share your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference
on [protected]@yum.com, so that we can assist you further with the same.
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