[Resolved]  KFC India — Double of my bill amount was debited from my account

Address:

Bangalore, Karnataka

Hi, I had visited to Commercial Street, KFC restaurant on 7th of September 2014. While billing the executive had billed for twice the actual amount. I couldn’t see what he had billed and I entered my pin too… good that I saw it before signing on the bill. When raised concern the store Manager (Mr. Vikram) said that this amount will be cancelled and credited back to my account in 48 hours. But that didn’t happen. He had given me a contact number which is not being answered at all. Actual Bill : 409 Bill paid: 818 I did pay another 409 for my order as he said the total amount (818) would be canceled. I know that KFC will not cheat amounts like this, but my question is when this is the executive's mistake why should we take the pain to follow up for the cancellation. And very irresponsible behaviour of Mr. Vikram to give me a number which will never be answered. Please let me know the exact point of contact for this complaint…