KFC India — found hair in kfc chicken

Address:Rk salai Mylapore, Chennai, Tamil Nadu

Hi it’s a asusual regular day for me yesterday, since i went for an joker movie in rk salai citi centre mall while finishing up the movie nd coming, we saw a kfc my friend let’s go and grab some.. I was wondering to have in kfc after quit long back ago! So we ordered for 2nos 129 combo and i’ve paid 258 incl tax.. When i was having chicken and burger first of al the quality of food is cold nd dry it’s not even fresh to have... So when i’m taking bite slowly i found a eyebrow hair which i found in chicken, as soon as i felt like vomiting 😡.. I controlled it and went to counter and i asked for the silly manager came and said it might be flied and came and sat on ur chicken sir! Is this a manager answer to a customer? He didn’t say sorry for it what happened that moment.. He is blaming customers who all eating at dine in area he saying like it’s might customers hair flied and came to chicken i was literally about to laugh for this silly stupid manager.. And he said my staff al wearing comfort cap for head! I said it’s eyebrow hair.. He just said have a seat we will replace the chicken... So that is al manager responsibility? A cheap reply for the customer not only me all customers are paying for what we’re ordering! We are not asking for free atleast u people have to give good nd hygiene food for customers... We trust kfc and coming but is this you run a business isnt? It’s not fair to take it easy for me to digest just like that for what happened.. I personally wrote this message to you people as well i confessed this issue in my facebook page too.. So we will never kfc anymore in life.. Il create a awareness to people who al eating in kfc without knowing! And il be taking this issue to fssai to look into it for what happened for me yesterday.. My bill no is 2223 and the silly useless manager name is dinesh i hope! D

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