KFC India — I ordered From kfc app and the order is not done but payment done I want my refund

Address:	Punjab, patiala
Website:	Kfc app

I ordered from kfc app on 09.06.22 n my payment was done but thay didn't take my order I call on kfc helpline they sent me an email to send payment details on it I sent them the payment details that they gave me the manager number of KFC store, I also sent them the payment details Shore manager told me, my refund will come within seven days Its been over 7 days now. but my refund not back