KFC India — KFC APP Amount Debited But Order Failed

Address:

Himayath Nagar, Hyderabad

While Trying to place an order on KFC MOBILE APP The Payment Flow was successful and after redirecting back to order creation page it went blank but money was debited neither order was created nor money was refunded, I tried multiple emails to kfc, they are not even responding, So unprofessional, I would have been happy even if they provided me with gift card instead of refund but nothing, It's been nearly a year