KFC India — Kfc, hsr layout, bangalore, india - worst experience

Address:

Bangalore, Karnataka

I had a purchase with KFC for Rs. 939.00 on[protected]:52:20.
I gave my Debit card for payment transaction. The staff swiped the card, I entered PIN. Then he said card reader is not working. I was asked to pay Rs. 939.00, which I paid as cash. Then, I got a SMS that Rs 939.00 has been debited from my account. So, I made 2 payments, 1 with card and 1 with cash. I asked the staff regarding the same. They acknowledged and asked card details, phone number, mail id. I gave the same. But, they have not taken any step to transfer my amount back. I visited the outlet more than 5 times. Last time when I visited, they said, the amount was Rs. 700 and not Rs. 939. But I have bank statements with me. I showed them that as well. They ask me to purchase chicken for Rs. 700. They say, they do not have an option to refund amount. Please help to get back my amount. Thanks.