| Address: | 560076 | | Website: | online.kfc.co.in |
I feel so cheated by kfc! I placed an order through the kfc app, my order number was 4512809 and it got allocated to a kfc store, nowhere near my house address. People from the logistics company runnr even called to verify the address, post which i did the same, even to the extent of what to type in google maps, and he confirmed that he would deliver it asap. However, after an hour of waiting, i get a call from runnr that the delivery person is at cmh road kfc, and will not be able to deliver to my location - post which i took up the issue with the person at the kfc store in cmh road who displayed an extremely casual attitude and came up with the standard refund would be done in 7 working days line (I had made the payment online). It was already 11 pm by then, and thus could not order food from anywhere else. So no food, no refund, and above all no proper forum to lodge complaint (The website and app complaint windows are giving technical errors and call centers repeats the same line). Such horrific lack of customer service cannot be expected from an international chain such as kfc. Was this information helpful? | 
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