KFC India — KFC website online food order - not delivered ( amount prepaid)

Address:

KFC - Coimbatore

I ordered food from KFC online website - Coimbatore(Thudiyalur) on 04th october 2023 by 7.45pm. But i dint receive the food or any update from them. I received message as delivered after 8 minutes of placing the order. I tried to contact via call and mail. but no responde in KFC.I dint get any refund as well.
DATE OF INCIDENT - 04 OCTOBER 2023
ORDER ID - #[protected]
Registered email id - [protected]@gmail.com
Registered Mobile no - [protected]
Resolution - Refund of payment (316 Indian rupees)