KFC India — misbehaviour from the staff and manager with cancellation of order

Address:

Oberon mall, edapally ,kochi 682005, 682005

Last day i went to this kfc outlet at oberon mall, kochi. I ordered for a big8 and they asked me to wait for 30 minutes. I waited for about 40 minutes and still i didn't get called. I asked them why?! And the staff there told me i should wait for 12 more minutes as the chicken is not ready. There were many other orders that got completed meanwhile. Then the manager came and he told me if i can't wait, just cancel my order and leave and that cooking time is always extra and there is 6 minutes more of waiting time. He was getting angry really quickly and shouted at me saying i should cancel my order.
Then he cancelled my order and gave me the money and asked me to leave.

Thankyou
Do hire more people like this.
After the incident, i'm not at all feeling good to walk back at your outlet.
Good luck