KFC India — Money debited but order not placed via KFC Perambur outlet.

Address:

10, 70 Feet Rd, Periyar Nagar West, Peravallur, Perambur, Chennai, Tamil Nadu 600082

I have visited KFC perambur outlet on 24/05/2023. I placed a self order through my debit card the payment is successful but order is not placed. Even the receipt for the transaction is printed. And then we placed another order through staf[censored]sing money.
The following message has been sent through WhatsApp. Oops! Something went wrong. Refund of Rs. 818.0 for your KFC order has been initiated & will reflect in 7-10 days. For issues, contact your bank using reference no.[protected].
Its been six days still no refund initiate refund ASAP.