KFC India — Money debited but order not taken

Address:

Dharamshala Himachal

I had done an order for 490₹ at KFC Dharamshala, Himachal through Google pay. I completed the payment successfully but the cashier said they had not received the payment. They told me I'd get a refund soon but had no idea about how. Additionally through their talks it looked like they had accidentally pressed the cancel button and didn't know how to proceed now. (I may be incorrect about the last sentence)

Request you to please complete the refund soon